Browse Prior Art Database

Reopening a Closed Common Problem Tracking Report

IP.com Disclosure Number: IPCOM000113049D
Original Publication Date: 1994-Jul-01
Included in the Prior Art Database: 2005-Mar-27
Document File: 2 page(s) / 45K

Publishing Venue

IBM

Related People

Osisek, VJ: AUTHOR

Abstract

A process flow for operating upon an business process is disclosed. Allowing a closed object to be reopened to the state from which it was closed enables the object to be deferred until a more appropriate time.

This text was extracted from an ASCII text file.
This is the abbreviated version, containing approximately 83% of the total text.

Reopening a Closed Common Problem Tracking Report

      A process flow for operating upon an business process is
disclosed.  Allowing a closed object to be reopened to the state from
which it was closed enables the object to be deferred until a more
appropriate time.

      Pratt & Whitney customizes our ProductManager Request for
Engineering Action (REA) business process to implement their Common
Problem Tracking Report (CPTR) business process.  When the originator
of a CPTR distributes (sends) the report to the owner, the owner must
respond to the CPTR in order for it to progress through its
distribution.  When the owner responds that the CPTR continue (by
approving the CPTRs intention and contents), the report's
distribution continues.  However, when the owner responds that the
CPTR discontinue (by disapproving the CPTR's intention and contents),
the report is closed, and its distribution does not continue.
Closing a CPTR places the CPTR in a "Closed" state, such that the
CPTR cannot be updated.

      Usually, a CPTR is created with the intention to authorize and
track an Engineering Change (EC).  Closing a CPTR stops the report
from authorizing an EC.

      Sometimes an owner wishes to preserve a CPTR for future use.
Allowing a closed CPTR to be reopened enables an owner to defer a
report until a more appropriate time, and allows a closed CPTR to be
reopened to the state from which is was closed.

      Fig. 1 illustrates the CPTR process befo...