Browse Prior Art Database

First Failure Support Technology Compatible Symptom String Alert Conversion

IP.com Disclosure Number: IPCOM000113315D
Original Publication Date: 1994-Aug-01
Included in the Prior Art Database: 2005-Mar-27
Document File: 2 page(s) / 88K

Publishing Venue

IBM

Related People

Anderson, B: AUTHOR [+3]

Abstract

Disclosed is a process by which a symptom string can be generated from a System Network Architecture* (SNA) Generic Alert. This process is known as the FFST Compatible Symptom String Alert Conversion (FCSSAC) process.

This text was extracted from an ASCII text file.
This is the abbreviated version, containing approximately 52% of the total text.

First Failure Support Technology Compatible Symptom String Alert
Conversion

      Disclosed is a process by which a symptom string can be
generated from a System Network Architecture* (SNA) Generic Alert.
This process is known as the FFST Compatible Symptom String Alert
Conversion (FCSSAC) process.

      First Failure Support Technology* (FFST) is a software package
that processes error conditions when detected and reported by an
application program.  One of the critical outputs of FFST is a
symptom string which uniquely identifies the error condition.  A
symptom string is a character string that contains error information
which uniquely identifies an error condition.  FFST generates the
symptom string and, along with other information associated with the
error, places it in an SNA Generic Alert which is then sent to a
network operator indicating the error condition detected.  Previous
to the use of FFST, an SNA Generic Alert was generated by an
application and forwarded to network operations without a symptom
string.  Without the symptom string, it was difficult for network
operations personnel to determine if the problem being reported by
the Generic Alert was a newly discovered problem or the reporting of
an existing known problem that had just occurred again.  To solve
this problem, the FCSSAC process was developed.

      The FCSSAC process describes a methodology by which a symptom
string can be produced from the data in an SNA Generic Alert which
does not contain a symptom string.  To perform this generation, the
following data is utilized from the Generic Alert to create a unique
symptom string:

o   Software Component ID from the Software Product ID (11) subvector
    in the last Product Set ID (10) subvector

o   Software Release Level from the Software Product ID (11)
    subvector in the last Product Set ID (10) subvector

o   Hardware Vital Product Data from the Hardware Product ID (11)
    subvector in the last Product Set ID (10) subvector

o   Alert ID Number from the Generic Alert Data (92) subvector

      Note, the last Product Set ID subvector identifies the hardware
and software, if applicable, that were involved in the detection of
the error.

      If the Software Component ID value is found in the last Product
Set ID subvector, then this value is appended to the product
identifier s...