Browse Prior Art Database

Workstation Communications System

IP.com Disclosure Number: IPCOM000113551D
Original Publication Date: 1994-Sep-01
Included in the Prior Art Database: 2005-Mar-27
Document File: 4 page(s) / 138K

Publishing Venue

IBM

Related People

Rueckert, J: AUTHOR

Abstract

Described is a workstation communications system, combining telephone, telefax and telex with multimedia electronic mail and allowing uniform further processing or evaluation of messages, independently of whether they originate from the public switched network (telephone, telefax, telex) or from an "internal" electronic mail network.

This text was extracted from an ASCII text file.
This is the abbreviated version, containing approximately 48% of the total text.

Workstation Communications System

      Described is a workstation communications system, combining
telephone, telefax and telex with multimedia electronic mail and
allowing uniform further processing or evaluation of messages,
independently of whether they originate from the public switched
network (telephone, telefax, telex) or from an "internal" electronic
mail network.

      At present the telephone is used for communication at every
workplace, e.g., in the office environment.  Telefax and telex
services may be available centrally.

      Alternatively, electronic data can be exchanged with the users
of other workstation computers at workstations which are additionally
equipped with workstation computers connected via data networks.
This data may even include digitized voice or image messages.

      The objective of the invention is to combine the advantages of
the two different communication options through integration and to
provide enhanced functions to the user.  Voice and image messages
then being capable of uniform handling and processing, independently
of whether they originate from the telephone and telefax network or
from the digital data network.  Fig. 1 is a sketch representation of
the configuration.

      The host computer is connected to the digital telephone PABX
with its own subscriber number, just like a telephone.  In this way,
the host computer can both set up and accept dialled telephone
connections, and also generate or receive the digitized speech/faxes
exchanged by this means.

      Direct access to other data on the host computer is not
possible through the telephone as the data sent and received have a
specific data structure corresponding to digitized speech or image
information.  This effectively prevents unauthorized access to other
data on the host computer through telephone or telefax.

In addition, the host computer is connected to the digital electronic
mail data network.

      The host computer can receive incoming telephone calls, fax
messages or electronic mail and store it in electronic mailboxes
(distribution function).  Each telephone user has his own electronic
mailbox which he can access and manage from his workstation computer.

      If required, telephone and fax messages coming in to the
workstation can also be diverted to the host computer (call
forwarding).  The host computer can assign the message to the
receiver's mailbox and store it there on the basis of the number of
the workstation telephone originally called.

      The electronic mailbox can store date and time of the arrival
of the message in addition to the message itself (added features).
If the caller's number is known, the calling number can be changed
into the full name of the caller (caller name detection).

      All electronic messages can be forwarded, read or heard,
deleted, etc. from the workstation computer, independently of whether
they arrived by telephone, telefax or e...