Browse Prior Art Database

LAN-Based Error Handler and Database

IP.com Disclosure Number: IPCOM000115140D
Original Publication Date: 1995-Mar-01
Included in the Prior Art Database: 2005-Mar-30
Document File: 2 page(s) / 80K

Publishing Venue

IBM

Related People

Anderson, BJ: AUTHOR [+3]

Abstract

Disclosed is a procedure by which diagnostic data, collected in order to debug a software problem, is consolidated into a single event packet and transported to a LAN problem management server. The name of this procedure is called the LAN Based Error Handler and Database (LBEHD).

This text was extracted from an ASCII text file.
This is the abbreviated version, containing approximately 52% of the total text.

LAN-Based Error Handler and Database

      Disclosed is a procedure by which diagnostic data, collected in
order to debug a software problem, is consolidated into a single
event packet and transported to a LAN problem management server.  The
name of this procedure is called the LAN Based Error Handler and
Database (LBEHD).

      First Failure Support Technology* (FFST) is a software
serviceability tool which is called by applications when an error is
detected.  FFST provides a series of software serviceability
functions which an application can use to collect diagnostic data for
debug purposes.  These services are application storage capture,
error logging, message logging, and network notification.  Each one
of these outputs are placed in a separate file and each of these
files are displayed to a user using different Operating System/2*
(OS/2) Presentation Manager* (PM) programs.  There are two problems
with this methodology.  First, the user must learn how to use
multiple PM programs to format and display the FFST diagnostic
outputs requested by the application problem (e.g., dump formatter,
message log formatter).  Second, the user must search through a
number of file entries in each output file and determine which
entries are for which problems.  In order to address this FFST
usability problem, LBEHD was developed.

      LBEHD provides a methodology by which FFST outputs are brought
together and assembled into a single event packet.  The packet is
then transported across a LAN to a problem management server where it
is stored using an event identifier.  The event identifier is
presented to the user when the error occurs and it is logged on the
local machine for future reference.

      When FFST is called by an application to processes an error
condition, it generates the diagnostic outputs specified by the
caller and places the information into an event packet.  The format
of the event packet follows:
  packet    packet    1st output  2nd output ...