Browse Prior Art Database

Method for Service Provider Recall and Warning

IP.com Disclosure Number: IPCOM000121955D
Original Publication Date: 1991-Oct-01
Included in the Prior Art Database: 2005-Apr-04
Document File: 2 page(s) / 41K

Publishing Venue

IBM

Related People

Didion, J: AUTHOR [+8]

Abstract

Described is the basis for automatic recall and warning of software fixes. Software fixes are recalled when they do not work as intended and warnings are sent for software fixes that prevent serious problems. To accomplish this the following procedures are done (see the figure):

This text was extracted from an ASCII text file.
This is the abbreviated version, containing approximately 100% of the total text.

Method for Service Provider Recall and Warning

      Described is the basis for automatic recall and warning
of software fixes.  Software fixes are recalled when they do not work
as intended and warnings are sent for software fixes that prevent
serious problems.  To accomplish this the following procedures are
done (see the figure):

      The process may be done again at the service requester's
convenience to verify the system.

      The service provider (SP) warning record needs to contain the
following information:
     -  Product identifier
     -  Product release
     -  Fix to be applied
     -  Date/time when warning originated
     -  Text to describe the problem to be avoided.

      The service provider (SP) recall record needs to contain the
following information:
     -  Product identifier
     -  Product release
     -  Fix identifier to be removed
     -  Date/time when recall originated
     -  Superseding fix identifier (if available)
     -  Text to describe why the fix is being recalled.

      Implementation of service provider recall and warning depends
on the following system functions:
     -  Electronic connection between service provider and service
        requester
     -  Access to service requester software fix information.

      Automated recall and warning limits the investment required for
corrective software maintenance.