Browse Prior Art Database

Remote Preempting Distribution Database Diagnostic Tool

IP.com Disclosure Number: IPCOM000122028D
Original Publication Date: 1991-Oct-01
Included in the Prior Art Database: 2005-Apr-04
Document File: 2 page(s) / 101K

Publishing Venue

IBM

Related People

Johnson, WJ: AUTHOR [+3]

Abstract

A program is described which provides a diagnostic tool for analyzing mail in the OfficeVision*/2 (OV/2) system. Tracking is database intensive in that the database is the monitored medium throughout the life of a distribution path.

This text was extracted from an ASCII text file.
This is the abbreviated version, containing approximately 51% of the total text.

Remote Preempting Distribution Database Diagnostic Tool

      A program is described which provides a diagnostic tool
for analyzing mail in the OfficeVision*/2 (OV/2) system. Tracking is
database intensive in that the database is the monitored medium
throughout the life of a distribution path.

      Those skilled in troubleshooting OV/2 mail will recognize that
monitoring a distribution path in the database as it leaves the
requester, gets handled by Mail server routing processes and
traverses other servers and their processes is the best way to
diagnose the majority of mail problems. The present invention permits
tracking distributions as they encounter mail processes. Changes
manifested in the database are highlighted before and after a tracked
distribution is handled by the processes. The processes can be
preempted to allow sufficient analyze time prior to process
execution. The present invention is enabled for preempting and
monitoring of the machine which the present invention executes on as
well as remote machines involved in a distribution path. Many
complicated problems are easily and quickly identified.

      The present invention will have a Presentation Manager* (PM)
end user interface (EUI) to manage preempting mail routing processes,
gateways and communication components. Distribution contents and
management data can be observed in a user friendly manner to
determine distribution state and other diagnostic characteristics.
Consider the following simple but appropriate example. OV/2 Mail
Requester John is having trouble sending to OV/2 Mail Requester Jane.
The problem is the document arrives without an attached message. The
topology for the scenario is NODE1.JOHN is connected to NODE2.JANE
through a Cluster Agent link.  This invention can be executed from
any machine physically connected on the Token Ring to OV/2 machines
for troubleshooting. A NETBIOS manager piece of code is executed on
all OV/2 Server machines. It can be brought up automatically by
office or part of the startup.cmd file for each machine. The EUI
portion of the present invention is executed anywhere. Administrator
Zeke decides to execute the interrogation from his office machine
which is attached but does not have office running at this time. The
first thing administrator Zeke does is remotely preempt John's server
MAILRECV process. He then has requester John send the mail item in
question. Zeke's EUI sh...