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The connecting flight’s reservation changed and cancelled processing system for supporting the delay flight’s passenger inside the airplane.

IP.com Disclosure Number: IPCOM000122093D
Original Publication Date: 2005-Apr-04
Included in the Prior Art Database: 2005-Apr-04
Document File: 4 page(s) / 130K

Publishing Venue

IBM

Abstract

Disclosed is a system which provides passengers flight time information in the case of delay flight. This system is named Connecting flight’s Reservation Change and Cancel processing System (CRCC). This system informs possibility of connecting and access environment of the reservation modifying on web page. With CRCC the passengers are able to make a change or cancel their connecting flight reservation appropriately.

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Page 1 of 4

The connecting flight's reservation changed and cancelled processing system for supporting the delay flight 's passenger inside the airplane .

1. Basic concepts of CRCC System

1-1.Overview of CRCC System

1-2.Expected benefits for each related roles

2. Key points of CRCC System

2-1.Reliability

2-2.Extensibility

2-3.Superiority

3. Outline of the CRCC processes

3-1. Judging the possibility of connecting flight process

3-2. Connecting flight's reservation change and cancel process -------------------------------------------------------------------------
1. Basic concepts of CRCC System 1-1.Overview of CRCC System

A passenger in a flying airplane connects Connecting flight's Reservation Change and Cancel processing System (CRCC) via the Internet using CBB* environment and inputs his flight schedule in order to judge possibility of flight connection. Assuming that the result indicates no possibility, and then this system guides the passenger to either change his reservation or cancel process of connecting flight.

CBB* : CBB is a broadband network service which provide a internet access environment to moving airplanes and ships. Connexion By Boeing Company Ltd. supplies this technology.

1-2.Expected benefits for each related roles

[For the passengers who are in delaying flight airplane]

*These passengers never waste their connecting flight's reservation fee. *These passengers are able to arrive at the final destination as soon as possible by making new reservation instantly.

[For connecting flight's airlines] *These airlines are able to get more opportunity to re-sell ticket by catching customer's cancel new. *These airlines are able to reduce labor costs of airport counter because the passenger gets information on web page instead of asking at the airport counter.

[For connecting airports] *These Airports are able to increase the number of customers by making them satisfied with better services by applying this system. *These Airports are able to grasp of a trend of visiting passengers' flows. Therefore, the airports authorities are able to make a suitable strategic plan to develop themselves based on this trend exactly.

2. Key points of CRCC System 2-1.Reliability

   Assuming that this system is running by an airport authority, the judge of possibility of connecting flight is reliable. Because almost all the airports managed by public corporations. Therefore this style can access airport control's systems, which need to the highest levels secured connection. 2-2.Extensibility

   CRCC provides not only flight information and judgment to passengers but also some great services which are; first of all, searching hotel around the airport. In the case of a passenger needs to wait for another flight on next day the system finds the hotel to spend the night. The airport also expects to charge from selected hotel for introduction fee. Second of all, an alarm service for a passenger, who has finished changing process. Assuming that the current fligh...