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Structuring Dialogs in Virtual Market Places

IP.com Disclosure Number: IPCOM000123870D
Original Publication Date: 1999-Jun-01
Included in the Prior Art Database: 2005-Apr-05
Document File: 2 page(s) / 61K

Publishing Venue

IBM

Related People

Facciorusso, C: AUTHOR [+4]

Abstract

Disclosed is a solution that allows the structuring of dialog stages conducted between clients and virtual market place systems using so-called Views. The Views allow clients to be guided via different paths through the offer space of the virtual market place, from the initial point of contact to the final point of service provision.

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Structuring Dialogs in Virtual Market Places

   Disclosed is a  solution that  allows the  structuring of
dialog stages conducted between clients and virtual market place
systems using so-called Views.  The Views allow clients to be guided
via different paths through the offer space of the virtual market
place, from the initial point of contact to the final point of
service provision.

   To narrow down the offer space, in virtual market places
typically a multistage dialog is conducted between the client and
the market place system.  This multistage dialog is achieved by
hierarchically structuring match-making facilities which compare the
client query with the available  offers.  Each match-making facility
implements a different dialog stage.  Successful matches will
redirect the client to the next level in the match-making hierarchy.
The level of detail will gradually increase as the dialog progresses
down the match-making hierarchy.  The path taken from the initial
point of entry through the match-making hierarchy to a particular
provider reflects  the dialog the client was involved in to reach
this provider.

   Offers in virtual market places are represented in terms
of a property set consisting of a property name and a property
value.  The set of properties available for offer description is
specified using a Data Dictionary which defines name and type of
each property.

   Each match-making facility is assigned a level number (LN)
which corresponds to its depth in the match-making hierarchy or the
dialog stage in which it is are involved.  ...