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Responsibility categories as email headers

IP.com Disclosure Number: IPCOM000124726D
Original Publication Date: 2005-May-04
Included in the Prior Art Database: 2005-May-04
Document File: 1 page(s) / 24K

Publishing Venue

IBM

Abstract

Responsibility categories as email headers

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This is the abbreviated version, containing approximately 100% of the total text.

Page 1 of 1

Responsibility categories as email headers

Today when someone writes an e-mail, they have the choice to include each recipient in the "to", "cc" or "bcc" lines. Some people use these categories to indicate status or responsibility of the individual recipient within the group, however, depending on the writer and on the interpretation of the recipient, it is not clear what action or responsibility each recipient has.

For clear communication, it would be beneficial for the sender of an email to be able to create group headers that indicate responsibility or action and to categorize recipients within each group. An example of how this could be used in an email contain meeting minutes is a group for "your action needed" and another one for "read and review only". With this approach, the recipient of the email could quickly determine what was expected of them.

This could be implemented as follows:
1. email client has a button "response responsibilities"
2. which opens a dialog that lets the user add/sort users into a set of pre-defined categories (i.e. your action needed; review only)
3. the responsibility category is added as an additional header to the email that is sent
4. email clients that receive the email and have implemented the categories read the email header and add the information to the email the user views at the top and as an icon in the inbox.

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