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METHOD FOR IMPROVING PHONE USER EXPERIENCE

IP.com Disclosure Number: IPCOM000126830D
Publication Date: 2005-Aug-15
Document File: 1 page(s) / 21K

Publishing Venue

The IP.com Prior Art Database

Abstract

Method for improving phone dialing/interaction user experience Addressing/data command sequences are frustrating to enter into the phone because they’re all numbers. Many of these numbers need to be remembered to achieve simple functions such as dialing using a credit card or a telephone dialing card from different places and then dialing the actual phone number wanting to be called. The basic idea of this invention is to allow the user to store sequences of access numbers, together with the (encrypted) PIN number keys, in the contacts database of the PIM. This database is known as the “control contact.” The intention is to allow users to call a contact using a “control contact” so that a regular contact can be called using a telephone calling card or an access number and PIN-based long-distance service provider. Any handset will be able to call the number of the “control contact,” wait for the beep, enter the stored PIN number, wait for the dial tone, and then call the phone number of the contact. In the case of a busy signal or no pick-up from the other end of the call, it will be easy to repeat the same sequence, since redial should know that the contact had been dialed via a “control contact” and the telephone application should also log it properly, so that dialing from that application has the same end result. The major benefit of this idea is to make using telephone calling cards/credit cards easy to use, and as a result, significantly decreasing the overall cost for roaming users.

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METHOD FOR IMPROVING PHONE USER EXPERIENCE

Method for improving phone dialing/interaction user experience

Disclosed Anonymously

Addressing/data command sequences are frustrating to enter into the phone because they’re all numbers.  Many of these numbers need to be remembered to achieve simple functions such as dialing using a credit card or a telephone dialing card from different places and then dialing the actual phone number wanting to be called.

The basic idea of this invention is to allow the user to store sequences of access numbers, together with the (encrypted) PIN number keys, in the contacts database of the PIM.  This database is known as the “control contact.”  The intention is to allow users to call a contact using a “control contact” so that a regular contact can be called using a telephone calling card or an access number and PIN-based long-distance service provider.

Any handset will be able to call the number of the “control contact,” wait for the beep, enter the stored PIN number, wait for the dial tone, and then call the phone number of the contact.  In the case of a busy signal or no pick-up from the other end of the call, it will be easy to repeat the same sequence, since redial should know that the contact had been dialed via a “control contact” and the telephone application should also log it properly, so that dialing from that application has the same end result.

The major benefit of this idea is to make using telephone calling card...