Browse Prior Art Database

Cross association: Inbox prioritization using Diary

IP.com Disclosure Number: IPCOM000127260D
Original Publication Date: 2005-Aug-19
Included in the Prior Art Database: 2005-Aug-19
Document File: 2 page(s) / 56K

Publishing Venue

IBM

Abstract

Disclosed is a way of prioritising a user's email inbox based on events that appear in the user's calendar. Cross-linking of calendar events with associated documents is also disclosed.

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Cross association: Inbox prioritization using Diary

Problem being solved

Organising your inbox can be difficult - people often miss important and time critical information due to too many notes without any useful prioritization.

Known solutions Currently it is possible to sort an inbox in various ways

    - by urgency (which is set by message sender), such that urgent notes are listed before normal notes.

- by sender - by sent date - this is not always helpful.

Also, document expiry is known via which mail of a certain age is deleted. Drawbacks of known solutions

    When sorting by urgency, the order is the determined by the sender, (not the reader) and does not take time into account.

When sorting by sender - this is normally the best way of finding a message in association with a meeting, but only because the user is applying their own logic to determine who would have sent the relevant notes.

When sorting by sent date - there is not necessarily a close temporal association of documents received and calendar entries - a user may have received a note 2 months ago which is directly relevant to tomorrow's meeting but which will not be highlighted by this search.

    In real life, a user's priorities change depending on what deadlines are approaching, yet there is no way of viewing documents such as emails based on this sort of priority.

    Disclosed is a way of prioritising documents based on events that appear in a user's calendar, cross linking events with associated documents.

    * Email view adapts to upcoming meetings, without the need to reorder (by date, urgency, etc).

* Relevant documents can be readily located. * Aged but relevant documents can be easily identified. * Users can identify documents associated with historic events. * Calendar view gives direct access to relevant documents.

    This approach relies on using a scoring system to correlate calendar events and documents. The matching is based on keywords in the documents, their descriptions, and meeting invitees. Search keywords are associated with calendar entries by parsing the text of the calendar entry and it's description. Documents are matched against the keywords to generate a score. Participants in a meeting are also correlated with senders/receivers of emails...