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MAN-MACHINE COMMUNICATION RESEARCH: FINAL REPORT

IP.com Disclosure Number: IPCOM000128648D
Original Publication Date: 1977-Dec-31
Included in the Prior Art Database: 2005-Sep-16
Document File: 20 page(s) / 60K

Publishing Venue

Software Patent Institute

Related People

William C. Mann: AUTHOR [+3]

Abstract

This is the final report of a multifaceted research and development effort in man-machine communication. The general goal of the program is to facilitate existing and future man-machine communication in areas of high military impact, including rapidly expanding use of on-line computing in communications and command and control. Highlights of the program's accomplishments include: identification of major causes of man-machine communication difficulty for computer-naive people, * discovery of major communication structures in human communication -that have been left out of man-machine communication, * creation of a process model that exhibits these structures in a form which can be imitated directly in creating new man-machine communication processes, * creation of a new overview of how human communication functions in cooperative task-oriented activity,

This text was extracted from a PDF file.
This is the abbreviated version, containing approximately 7% of the total text.

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THIS DOCUMENT IS AN APPROXIMATE REPRESENTATION OF THE ORIGINAL.

MAN-MACHINE COMMUNICATION RESEARCH: FINAL REPORT

by

William C. Mann

ISIIRR-77-57

February 1977

USC/Information Sciences Institute

4676 Admiralty Way Marina Del Rey, California 90291 The research reported herein is supported by the Personnel and Training Research Programs of the Office of Naval Research Code 45$), Arlington VA 22217, Contract Authority Identification Number NR 154-374, Contract N00014-75-C-0710, under ARPA Order Number 2930 from the Cybernetics Technology Office of the Advanced Research Projects Agency. It is a continuation of the work, of a previous contract, MDA903 74 C 02$9 of Defense Supply Service - Washington Under ARPA Order Number 2712. The report .is approved for public release; distribution is unlimited. Reproduction in whole or in part is permitted for any purpose of the United States Government. Opinions expressed herein are those of the authors and do not necessarily reflect policy of any agency of the United States Government.

This report is the Final Report for both contracts.

CONTENTS

Page

Abstract 3 Acknowledgments 4 Overview 5 Dialogue Process Modeling Task 5 Task Goals 5 Specific Results 7 A New Characterization of Communication 9 Major Deficiencies in Modern Man-Machine Communication 11 CAI Terminal Needs Survey Task 12 Computer Assisted Instruction Task 12 Terminal Modification Task 13 Human Error Performance Task 13 Recommendations for Future Research and Development 15 Recommendations for Application 15 Recommendations for Future Research 16 Project Reports in Order of Appearance 17 Other References

ABSTRACT

This is the final report of a multifaceted research and development effort in man-machine communication. The general goal of the program is to facilitate existing and future man-machine communication in areas of high military impact, including rapidly expanding use of on-line computing in communications and command and control. Highlights of the program's accomplishments include:

identification of major causes of man-machine communication difficulty for computer-naive people,

University of Southern California Page 1 Dec 31, 1977

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MAN-MACHINE COMMUNICATION RESEARCH: FINAL REPORT

* discovery of major communication structures in human communication -that have been left out of man-machine communication,

* creation of a process model that exhibits these structures in a form which can be imitated directly in creating new man-machine communication processes,

* creation of a new overview of how human communication functions in cooperative task- oriented activity,

* assistance in ARPA policy formation on CAI equipment development.

The research tasks of the program include:

DIALOGUE PROCESS MODELING - an effort to discover human communication methods which can be introduced into man-machine communication; this effort developed new case analysis methods for creating human communication models, new observer-based techniques ...