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Method for presenting archived electronic communication

IP.com Disclosure Number: IPCOM000130324D
Original Publication Date: 2005-Oct-19
Included in the Prior Art Database: 2005-Oct-19
Document File: 2 page(s) / 50K

Publishing Venue

IBM

Abstract

Disclosed is a method for presenting archived electronic communication in an efficient manner. Email and Instant messaging have become a vital communication tool for collaborating with co-workers. While each electronic conversation is saved for later viewing, over time, this huge number of saved transcripts makes browsing your archive cumbersome. A more efficient mechanism for presenting those transcripts is needed. The standard method to present archived communication is the list view typically found in email applications. It is essentially a table view, with a column representing the date, the subject, and who it was with. Over time, a user communicates with users over and over again, resulting in an archive consisting of hundreds or thousands of individual chat transcripts. The presentation of the archived messages can be enhanced by abandoning the traditional table layout, and replacing it with a multi-column, "compressed" representation of the data within the archive.

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Method for presenting archived electronic communication

The standard method to present archived communication is the list view typically found in email applications. It is essentially a table view, with a column representing the date, the subject, and who it was with.

While a traditional list/table view provides the ability to sort, it typically allows sorting only by specific columns. If a user is looking for a message from a particular person, you might sort by the "Who" column. If you have communicated with hundreds of people, the user will find themselves scrolling through page after page to find the user they want.

By replacing the single table view, with three individual column views, one column for "who", one column for "when", and one column for "what" (the chat/email transcript itself), large numbers of transcripts can be browsed efficiently. To create this view, a software program must read through the entire list of transcripts, and present the user with a reduced number of choices. The "who" column must list a single entry for each user (sorted alphabetically). Selecting a person's name in the "who" column causes the software program to present the user with a list of dates in the "when" column. This list of dates is comprised of each archived message that took place with the person who's name is selected in the "who" column. Selecting a date in the "when" column causes the software program to display the archived message in the "what" (chat/email tra...