Browse Prior Art Database

Enhanced User Notification Of Changed Content

IP.com Disclosure Number: IPCOM000130353D
Original Publication Date: 2005-Oct-21
Included in the Prior Art Database: 2005-Oct-21
Document File: 2 page(s) / 49K

Publishing Venue

IBM

Abstract

This invention describes a method to present users of cross-product information delivery consoles, such as information centers, the ability to limit or filter the entire information set by recency, and other associated attributes. This gives users the potential benefit of reading only new information, changed information, searching the subset of recent information by topic, criticality, etc.

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Enhanced User Notification Of Changed Content

One of the key strategies for IBM information development is to deliver product content as Information Centers, which are essentially documentation websites. Often, Information Centers can consist of thousands of topics. For repeat users of an Informaiton Center, there is no way to know what has changed since the last time the user visited the Information Center. Although most Information Centers have a "What's New" topic, these topics tend to highlight general changes, often within the product functionality, not the Information Center content.

There is a need to provide an easy way for users to know specifically what has changed in the content for an Information Center, especially as the change relates to new procedures, troubleshooting content, or functional enhancements to the content.

Most Information Centers are created using DITA XML and transformed to HTML for display through the Eclipse Help Viewer. For the actual implementation of this invention we propose adding a new button on the Eclipse Interface called "What's New". When the user clicks that button, the user is presented with a drop -down list, of filtering options: in the last 30 days, in the last 60 days, since the last release. See Figure 1 below for an example image of such a button and drop-down menu.

Figure 1 - Button to access filters for controlling recency levels

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When the user clicks one of these options, a table of results (similar to the search query today) would be presented. The...