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Voice to Email System and Method on Mobile Device

IP.com Disclosure Number: IPCOM000130431D
Publication Date: 2005-Oct-28
Document File: 4 page(s) / 58K

Publishing Venue

The IP.com Prior Art Database

Abstract

One problem I find when driving is that it is difficult to reply to a message on a wireless handheld. You can read a message, but it is difficult to reply to a message received on your device.

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VOICE TO EMAIL SYSTEM

Voice to Email System and Method on Mobile Device

Disclosed Anonymously

One problem I find when driving is that it is difficult to reply to a message on a wireless handheld. You can read a message, but it is difficult to reply to a message received on your device.

Some of these messages are urgent and require a prompt reply, but it is difficult (and often dangerous) to type a response while you should be focussing on the road!

It would be nice to be able to find a safe an efficient way to reply to messages while driving. It would be nice if there is a system that allows you to dictate in a response to e-mail and it will compose a reply and send to recipient

The proposed invention - a Voice-to-Email System (VES) - attempts to solve the above problem. Please refer to Fig. 1 and 2 of the attached diagrams for more information.

The VES works as follows:

·        user receives email on device and is driving / pre-occupied, etc

·        user decides to use VES service to reply to message

·        user triggers device to go into VES mode (e.g., hold phone button or rollerwheel for 5-10 seconds)

·        user chooses to reply to message, an option appears for "Reply via Voice-to-Email"

·        user selects this and an email message is sent to VES server, in the message there is a unique VES ID, a forward of the desired email to reply and recipient of message to reply to (i.e., found in "From" line of email) and subject of email

·        VES server will now either call user and prompts user to record a message to recipient of email OR, user will call VES automatically after message is sent

·        user records voice response to email

·        VES takes voice response and creates Voice Response Message (VRM) in one of 5 ways:

1.       saves it as .wav or .mp3 format and posts it on website and provides XML link

2.       saves message and provides dial in number and passcode to access saved voice message (e.g., dial in #: 1-877-234-4567, passcode: 12234)

3.       forwards voice message to human operator to translate to text, operator will return translated message back to VES

4.       forwards voice message to machine translator that does voice to text translation, machine translation will forward translated message back to VES

5.      sends VRM in native format (WAV/MP3) to the destination address as an e-mail attachment

·        VES takes 1 (or more) results of VRM and attaches it to original email to be sent to recipient, note: since user forward email thread to VES, the system has the recpient, subject and entire message thread to repond with

·        VES sends out message with email header indicating message has been translated using VES service to recipient

An example of how this system works is as follows:

 

  • John Doe sends you an email while you are driving, message reads as follows:
  • "Hi Gary, How are you doing? How was the ABC meeting? What do you think of their solution and do you think it is a good fit with our information system?  regards, John"
  • Gary receives message, but is driving and doesn't want to type...