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A system for appraising the collaborative networking reach of an individual to establish an individualised communications metric for individuals.

IP.com Disclosure Number: IPCOM000131713D
Original Publication Date: 2005-Nov-16
Included in the Prior Art Database: 2005-Nov-16
Document File: 5 page(s) / 70K

Publishing Venue

IBM

Abstract

The system will measure the collaborative networking (or communication) reach of an individual with immediate team members, communications with more distant team members etc., or by any degree of granularity based on an organisational hierarchical structure. It could also measure the amount of external communication an individual performs. Uses for such a system are manifold, including but not limited to: use as a managerial or organisational metric for individuals. Also team statistics can also be derived from individual team members scores.

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A system for appraising the collaborative networking reach of an individual to establish an individualised communications metric for individuals .

The system will measure the amount of communication an individual performs with immediate team members, communications with more distant team members etc., or by any degree of granularity based on an organisational structure. It could also measure the amount of external communication an individual performs.

    These metrics would obviously vary for every individual based on the type of role they are performing or their seniority, and would also be invaluable feedback for individual's and managers in appraising the effectiveness of an individuals communication performance over a set period of time. It would provide management with a useful metric for appraising individual performance. Standards could also be established on the extent and type of communications an organisation expects from individuals based on their job role, experience and seniority. Such a metric would be extremely useful to organisations in helping to assess the extent and reach of an individual's day to day interactions with immediate team members and interactions with teams further afield. Mapping the results visually (by individual or by team) would also allow for bottlenecks in communications within the organisation to be identified.

    The system requires an organisational hierarchy to be available to it in a codified form, e.g. in XML. For collaboration or communication to be meaningful it has to involve at least 2 individuals. Therefore the relative positions of the 2 individuals is compared in the organisational hierarchy and this information is used to return a "network relationship weighting" for communications between the 2 individuals. Notably a format as outlined in detail below would allow for quick appraisal of an individual's position in this hierarchy in relation to a 2nd individual.

    The system also requires read access to the emails or communications of an individual. This allows all emails to be appraised, and combined with optional and additional steps as outlined below would allow for meaningful metrics to be returned. Combining these 2 sources of information, would return valuable new measures of an individual extent of communication, as well the breadth of their communication. Compiling individual metrics would also allow for team metrics to also be calculated. Some initial uses of this information are also outlined in detail below, although the range of uses is by no means complete.

A system for appraising the collaborative networking reach of an individual to establish an individualised communications metric.

    This system as outlined below could be used to analyse the number and spread of business related interactions by individuals, to any number of collaborative documentation systems, however it would be especially useful in email type systems. The system can either be designed to work with a users'...