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System and Method for Semi-automatic Emergency Outgoing Email Distribution Service in Certain Emergent Situation with a Text-Capable Emergency System Extended to a 911 System

IP.com Disclosure Number: IPCOM000131814D
Publication Date: 2005-Nov-21
Document File: 4 page(s) / 14K

Publishing Venue

The IP.com Prior Art Database

Abstract

Existing emergency voice call systems, e.g. "911" in Canada/USA and "119" in China, may not serve people in the following situations:

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EMERGENCY OUTGOING EMAIL FROM A

MOBILE

DEVICE

System and Method for Semi-automatic Emergency Outgoing Email Distribution Service in Certain Emergent Situation with a Text-Capable Emergency System Extended to a 911 System

Disclosed Anonymously

Existing emergency voice call systems, e.g. "911" in Canada/USA and "119" in

China

, may not serve people in the following situations:

- A foreign visitor comes to

Canada

, and he cannot speak the local language to tell 911 operator what is happening to him.

- A group of people are hijacked, and they cannot make a 911 voice call to tell the police of the event because if threat the of immediate killing/beating.

- The 911 system is bombarded by too many calls, e.g. in a disaster like the Russian school crisis, a hurricane, etc.

- A user has a speaking difficulty/disability.

- Background noise is huge, so there is no way to tell the police on a voice call.

- Radio coverage is weak, so the voice call connect is not stable and voice quality is not clear.

- Some bad thing (even death) is inevitable suddenly, and the victim wants to give some last minute evidence/clue to the police or wants to give some private information to his family (banking, will, secret transfer).

One method of addressing the above scenarios is to include an email “call” service on mobile devices. Here are several suggestions to implement this:

1. Screen with a few clicks to send out emergency email

==========================================

Mobile device lock screen is added with a new command item "Emergency Email"

                         (Screen 1)

                         Unlock

                         Emergency Call

                         Emergency Email               =====> newly added

                         Cancel          

When this "Emergency Email" is selected and clicked, the screen is updated to display a few predefined emergency types: 

                    (Screen 2)

                    [x] Life threatening, killing                 ===> click to select

                    [  ] Fire 

                    [x] Sex assault

                    [  ] Accident

                    [  ] Medical emergency

                    [  ] Robbery, Violence

                    [  ] Notes            ==> if clicked, add information [via Screen 3]

         {SEND ALL} {SEND POLICE}  {SEND MY}  {CANCEL}

 

The clicked emergency items will be included into the email body automatically.

                    (Screen 3)

          [x] Notes

          Highjack hwy 123 near

Springfield

greyhound bus  ===> typed by user quickly 

         {SEND ALL} {SEND POLICE}  {SEND MY...