Browse Prior Art Database

Unsaveable IM

IP.com Disclosure Number: IPCOM000132094D
Original Publication Date: 2005-Dec-01
Included in the Prior Art Database: 2005-Dec-01
Document File: 1 page(s) / 28K

Publishing Venue

IBM

Abstract

"Save" is a useful instant messaging (IM) feature. It has many uses, such as allowing a user to remember work items sent from the boss, or settling disputes over friendly wagers. However, in some cases, "saved" IM sessions can create problems for a corporation. The easiest example is in legal matters in which informal communications can be "misinterpreted" by opposing lawyers. This disclosure describes a method of forbidding the saving of an IM or IM session. This allows one user to restrict a less experienced user from saving a session in contradiction of company policy.

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Unsaveable IM

"Save" is a useful instant messaging (IM) feature. It has many uses, such as allowing a user to remember work items sent from the boss, or settling disputes over friendly wagers.

However, in some cases, "saved" IM sessions can create problems for a corporation. The easiest example is in legal matters in which informal communications can be "misinterpreted" by opposing lawyers.

This disclosure describes a method of forbidding the saving of an IM or IM session. This allows one user to restrict a less experienced user from saving a session in contradiction of company policy.

In an optional extension, server logging can be disabled and additional policies can be imposed.

At any point during the conversation, one user can indicate, via some user interface, that saving is to be disabled. The messaging system transmits that indication to the chat partner.

Optionally, the requestor can both prevent saving and disable server logging.

To ensure that a rogue chat client (one that would not enforce the policy), standard authenication techniques can be employed.

Some regulations require logging of certain messages. To handle such situations, all or some of the following techniques can be employed:

The requestor gets a popup explaining the restriction, and is asked to confirm that no regulations are being violoted
Messages get logged to a "review tank", where they can be reviewed by a human or computer agent before being discarded.

Policies can be set restricting...