Personal context reminders to aid in collaboration in instant message
Original Publication Date: 2009-May-05
Included in the Prior Art Database: 2009-May-05
Disclosed is a method for instant messaging application that enhances your current work context with information about your recent activity as it correlates to the person (or people) that you're having a conversation with.
Unlike the current instant messaging (IM) tools which show you a limited context based on the user contact information, and your chat history, the personalized context in this disclosure functions by virtue of your access to unrelated but recent resources related to the person you are chatting with.
User identities (UIs) of those in your chat list are the focus. Information about second hand interactions with the user through various types of resources are collected, recording a recent personal context with that person. For each person in the list, for each category of type of resource, a score is built, scoring the resources as relevant related to your interactions with that person.
As you read and review documents, user identities are extracted from attributes of the documents. Most documents have author, approver or reference information with user identities. For example, if the user is the author, that increases the score for the document more than the approver which increases the score more than a referred to person. If you are the author and the user is the approver, that may increase the score even more.
As you read and respond to email and calendar entries, the user identities from the sender, on the copy list or forward chain are collected. Clearly, sender or meeting organizer is more highly relevant relationship than copy list, forward chain or co-attendee. Most defect control systems, such as Bugzilla, ClearQuest*, etc. have a rich set of information about the people who have manipulated the defect. Scores probably range from the high as the responsible person, the submitter, a user that commented, to an interested party.
Web pages and blog entries typically have been written by, commented on or tagged individual users. Its very reasonable to assume that if you are browsing the blog of an individual and 10 minutes later you talk with them in IM, that the web pages referring to the blog entries (or from your web history) are relevant to the conversation.
The second more interes...