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A System to Redirect Emails Sent to someone who is "Out of Office"

IP.com Disclosure Number: IPCOM000184836D
Original Publication Date: 2009-Jul-01
Included in the Prior Art Database: 2009-Jul-01
Document File: 1 page(s) / 25K

Publishing Venue

IBM

Abstract

Currently, when an "out-of-office" email is received by the sender of an email, the original sender of the email then needs to look up the back-up (if indicated within the email) and then re-send or forward the original email to the back-up.

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A System to Redirect Emails Sent to someone who is "Out of Office"

This disclosure presents a method to provide the sender with an option to re-direct their original email to a back-up (or another email) specified by the original recipient of the email.

The invention can be implemented as follows:

When the sender of the email gets an out-of-office email, the email application detects special phrases like "out-of-office" and"on vacation". If the phrases are detected within the email, the email client then detects for phrases such as back-up which can consist of a single or multiple names. If back-up names are found, a "Re-Direct" button is provided to the original sender of the email that has been returned. The sender can then use this button to send an email to the back-ups detected in the email that was returned. In addition, the original recipient is added as a CC on the email so that they are aware the email was forwarded. The sender will have the option to modify the recipients and add/remove any if necessary.

If no back-ups are detected, the "Re-direct" email will not be presented to the sender.

Here are the specific claims being made in this invention:

1. The ability of the email client to detect specific phrases to determine that the recipient is unavailable e.g out-of-office/vacation/backup
2. The ability of the email client to detect specific phrases to indicate whether a back up was specified in the return or out...