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Browse Prior Art Database

Calculating And Displaying The Level Of Interest In A Text Chat

IP.com Disclosure Number: IPCOM000191523D
Original Publication Date: 2010-Jan-06
Included in the Prior Art Database: 2010-Jan-06
Document File: 4 page(s) / 31K

Publishing Venue

IBM

Abstract

In face to face and even in video conversation, people can sense more easily whether, or how much the other person is interested in the conversation. Even in audio the level of interest may be felt. In text chats, however, the level of interest is not easily sensed. What is needed is a mechanism which would be able to gauge the level of interest in a text chat and provide a visual indicator to the user so that chatters can make the conversation more effective.

This text was extracted from a PDF file.
This is the abbreviated version, containing approximately 31% of the total text.

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In instant messaging systems, a chatters can view each other's self-created profile

which contains some personal information.

However, in addition to that, a person may want to know chat specific metrics about the person with whom s/he is chatting, and how well the current conversation stacks up against these metrics. Information such as how long does it normally take the person to react to a msg, how long does it take the person to respond, how verbose the person is, etc' - this set of metrics is what is referred to in this disclosure as the "chatter profile" and measuring and computing these meterics is referred to here as "profilling the chatter".

    The patent application titled "Email Management" describes how response time may be measured and displayed in email system. It is referenced here because it measures a metric that is somehow related to the metrics described here. (The response time in emails is basically in IM the reaction time + time to respond, as defined below. Therefore this invention does not even refer to "response time"

which is implied by the sum of the above two other metrics).

An IM system is able to provide more information which may be used to

determine the level of interest. For example, an IM system can measure how long it takes the recipient of a msg to begin responding to a msg, or how long the recipient

was looking at the current chat window as opposed to switching the focus to other

windows.

      The purpose of the mechanism described here is to be able to measure, collect, compute, and display chat characteristics of a chatter. These characteristics set some level of expectations for
people who communicate with the chatter and would help in understanding the chatter's behavior by putting the current behavior in perspective.

    For example, a person may be offended by the lack of verbosity of its chat partner. Knowing that this chat partner is known for his/her lack of verbosity may put things in better perspective.

Another example:

current topic more rapidly if s/he sees that the other person's level of interest is diminishing, On the other hand a person can try to take more interest in the conversation if s/he sees that the other person's level of interest is still high. Conceptually the IM client may close the chat window automatically once the level of interest of its user or both users' has declined below some threshold.

    The idea of this disclosure is to create and provide a chatting profile of a person. Each chatter to whom this mechanism becomes available may be able to see potentially both her and the other person's profile. The profile of a chatter provides the following sets of metrics:
1) chat metrics indicating, on the average, the behavior of the person towards all people with whom s/he chatted.
2) chat metrics indicating, on the average, the behavior of the person towards the person with whom s/he is currently chatting
3)...