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Community aptitude enhancement via conduct assessments and health tolerance thresholds

IP.com Disclosure Number: IPCOM000198131D
Publication Date: 2010-Jul-26
Document File: 4 page(s) / 53K

Publishing Venue

The IP.com Prior Art Database

Abstract

This publication describes a system that extends traditional social software to allow for the natural and organic creation of social communities via methodologies including interests and topics, organizational structure and other social aspects. The system then describes how to deal with the proliferation of community content in this environment to be more relevant and focused for the overall community population.

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Community aptitude enhancement via conduct assessments and health tolerance thresholds

The use of communities in social software has become very popular in recent years, and in fact has become a main way to help identify membership models around related topics. For example, in an educational setting, there might be communities formed around distinct course material or broader educational topics. In a business environment an example would include people interested in subject matter related to a company's business or production performance. Social communities are typically characterized by their open nature, and are generally open for participation from anyone (e.g. opt in) interested in a particular topic. Often, communities start with a very small set of people, and grow to include larger numbers of people, some of which are active participants, while others are not. But it is this openness that causes the overall usefulness and benefit of the system to be marginalized without some measure of activity and feedback to promote pertinent participation and involvement. For example, spaces become over crowded with communities that have minimal participation or large amounts of topic overlap, making it difficult for a person to determine what community to

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oin. Additionally, large amounts of communities (i.e. inactive, redundant, etc.) typically mean large numbers of physical groups which can over time degrade the overall performance of the system.

The publication describes a system that extends traditional social software by first establishing a standard and/or code of conduct related to the community formation. This definition provides the basis for expected participation and behaviors of all participants active in the community setting. The system additionally provides a brokering mechanism for assimilating personal metrics recorded through participant behavior and incorporating them into the personal profile of community participants. Additionally, behavior in the community can be recorded (e.g. community access, communication between members, linking between community activities, etc.) and incorporated into a person's community profile. The system will also capture overall community use for each tool the community supports.

Here is a sample flow of such a system to create the community and record activity and metrics related to assessing the conduct and importance of a particular community. It starts with the community definition that defines the conduct and metrics that will be recorded and assessed.

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In order to build a personal community profile for participants to determining community health, a broker can obtain information from daily activities from community participants. In this flow Community Assessment is achieved by leveraging client connectors (for example, social software plugins to traditional clients) to track communications between c...