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Method and System for Rendering Hardware and Software Information of a Device to a User

IP.com Disclosure Number: IPCOM000198672D
Publication Date: 2010-Aug-11
Document File: 1 page(s) / 20K

Publishing Venue

The IP.com Prior Art Database

Abstract

A method and system for rendering hardware and software information of a device to a user is disclosed. The hardware and software information is overlaid on an image of the device and displayed on a mobile phone.

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Method and System for Rendering Hardware and Software Information of a Device to a User

Disclosed is a method and system for rendering hardware and software information of a device to a user. The hardware and software information is overlaid on an image of the device and displayed on a mobile phone.

Maintenance of devices such as ATM machines and ticket vending machines require accurate information regarding software and hardware specification of the devices. Generally, such information is retrieved from a remote data repository by using an online interface. Alternatively, the information may be retrieved by contacting a support center. It may be a challenge for a user to access an online interface when the user is away from a computer. In case of a support center, the user is required to manually provide identification information for the devices.

The method and system disclosed herein retrieves and renders hardware and software information of devices on a mobile phone. A user points a camera in the mobile phone at a device for which the software and hardware information is required. An application installed on the mobile phone uses an image of the device along with GPS coordinates of a location of the device to query a remote data repository for the hardware and software information. The hardware and software information includes version of software installed, deployment date of the device, and date of last service of the device. The software information may al...