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Notification system for unread messages within an email conversation

IP.com Disclosure Number: IPCOM000199096D
Publication Date: 2010-Aug-25
Document File: 2 page(s) / 21K

Publishing Venue

The IP.com Prior Art Database

Abstract

Disclosed is a notification system for unread messages within an email conversation

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Notification system for unread messages within an email conversation

The problem which is addressed by this concept is how to be properly notified when one or more responses in a conversation have not been read (note this could be email or forum postings as

possible areas where this could be applied). Current known solutions are to not use the

conversation (or threaded) style provided by many email and forum providers. However, the drawbacks to this solution is that not all providers provide this feature and disabling conversations results in a less compact format for listing and organizing postings and emails.

The core idea is to enable a notification system when reading an email conversation in which there are multiple emails in the chain that have not been read. When the user attempts to close the email message, the user will be notified that there are remaining conversations in this email thread. The user will then have the opportunity to make some user specific action based upon the email providers supported options.

In one embodiment, instead of simply allowing the user to close this email, the system would

provide a notification to indicate to the user that there are additional emails in this conversation

that have not yet been read.

In one form, the notification could be scroll bar highlighting of the sections of the email conversation that have not been read. The user would then be able to visually notice which conversations have been read and which conversations have not, in the current email thread. In another form, the notification could be in the form of a dialog box that indicates to the user that remaining items have not been read. The user interface (UI) can scroll the user to the section of the email conversation that has not been read. Depending upon the implementation, the scroll could be to the beginning or to the end of the email chain whichever the provider feels is ideal. If the user decides to not read the remaining conversation at that point in time, the email conversation would have a form of marking the conversation as partially read in which the user can follow up on at a later point in time. If the user decides to not read the remaining conversation at that point in time, the email conversation would have a form of marking the conversation as partially read in which the user can follow up on at a later point in time. This

provides an improvement over prior known solutions in which one could read the last entry in

the email conversation and read from start to finish in the single email thread. When the end of the thread id reached, th...