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Method for context based information development and collation

IP.com Disclosure Number: IPCOM000199359D
Publication Date: 2010-Aug-31
Document File: 2 page(s) / 64K

Publishing Venue

The IP.com Prior Art Database

Abstract

Information Technology product documentation is complex, and is typically developed by personnel who focus on documentation of a particular publication type. A person may be responsible for developing an Administration guide for a particular product, which will contain many different features. The focus of this task is to develop a guide for Administration only. This disclosure outlines a method for document creation and usage by using contextual markup information that aligns documentation along particular context boundaries. This also involves the ability to federate information from multiple sources into a single document based on a particular topic.

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Method for context based information development and collation

Problem Description


Information Technology product documentation is complex, and is typically developed by personnel who focus on documentation of a particular publication type . A person may be responsible for developing an Administration guide for a particular product , which will contain many different features. The focus of this task is to develop a guide for Administration only.

If you consider that a typical set of documents may contain administration guides , installation guides, performance guides, and others, clearly there will be overlap in effort and content, often resulting in confusion for the reader about where best to find the right information . Since the data is produced in different places, it can become inconsistent across the multiple documents. In part, this is due to the fact different people write the different documents .

Within the software industry, several well defined professions are active during the software deployment stages , e.g. IT Specialists, IT Architects, Project Managers. These professions operate at different levels of technical depth and breadth , and as such, are interested in different views of product features. In technical documentation produced by software vendors today, individuals are unable to obtain their custom view product function features .

What is required to solve this problem is a solution that can:
a) Provide information developers with the tools to markup their documents with context information ;
b) Provide perspectives of features based on a user's choice of context (e.g. their profession); and
c) Be able to federate information from multiple sources/vendors based on a particular topic

Known Solutions


US Patent 6236987: "Dynamic content organization in information retrieval systems" (http://www.google.com/patents/about?id=MNUIAAAAEBAJ) - This invention defines how content can be retrieved from a content system based on topic & sub-topic relationships. Documents from the content system are returned based on results of a query engine based on a particular topic. Our invention could use an invention like the one outlined in US Patent 6236987 to retrieve documents from a document store based on topic & sub-topics. This invention does not however include any information about how the content within the content store relates to particular roles.

US Patent 6741986 "Method and system for performing information extraction and quality control ..." (http://www.google.com/patents/about?id=0nISAAAAEBAJ) - This invention outlines a method and system for combining content from multiple sources to create a content system . Our invention could use this invention to combine content from multiple sources. This invention also includes information about quality control and how to ensure articles are relevant to one another . Our invention differs by using a known set of standard tags, specified by subject matter experts, to define i...