Browse Prior Art Database

Factual data Based IM communication

IP.com Disclosure Number: IPCOM000199987D
Publication Date: 2010-Sep-23
Document File: 5 page(s) / 591K

Publishing Venue

The IP.com Prior Art Database

Abstract

A Program is disclosed by which the factual data will be delivered at the time of chatting. The Factual data will be provided by the chat server. In this case another virtual user (Report Server) will provide the factual data. Here factual data mean Different reports, dashboard, graphs etc. This will help the user to take the decision at the time of chatting.

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Factual data Based IM communication

The IM chat is real-time communication, a lot of business issues are discussed in the IM chat. Some cases the user does not know the actual factual data at the time of chatting. This takes longer time to take decision. Following diagram (Figure 1) explains such scenario. In this case User A and User B is talking about a product's monthly sales, both of the user knows the sales quality is low but does not have the factual data.

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Figure 1

Following diagram (Figure 2) explains, a virtual user (Report Server) has provided the required report to the user. This will help the user to take the decision at the time of chatting.

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Figure 2

At the time of chatting, the software will gather the Keywords/ Phrases from the chat content. Following diagram (Figure 3) describes the possible Keyword/ Phrases from the chat content.

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Figure 3

Following diagram (Figure 4) describes the implementation steps how the proposal will work.

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Figure 4

Following diagram (Figure 5) describes the architectural diagram of the proposal.

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Figure 5

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