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User Experience Enhancement for Web Based Data Entry

IP.com Disclosure Number: IPCOM000201325D
Publication Date: 2010-Nov-10
Document File: 3 page(s) / 34K

Publishing Venue

The IP.com Prior Art Database

Abstract

The disclosed invention is a method to detect when a hypertext markup language (HTML) form or medium for data entry is in use. This helps reduce instances of data loss and user dissatisfaction due to session time-outs, user error or browser error

This text was extracted from a PDF file.
This is the abbreviated version, containing approximately 51% of the total text.

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User Experience Enhancement for Web Based Data Entry

Often in Web applications, a user fills in a form or workflow and upon submission is disconnected or timed-out from the session, or the user accidentally closes the active window.. This leads to possible data loss and reduced user satisfaction.

Current approaches to this problem include:
• Method for managing browser display. [1] A solution to watch the browser, detect a timeout and replace the cache with a preferred cache or destroy it.

The disclosed solution enables the user in current form, regardless of cache, to have a better user experience with Forms.

• Browser session mobility system for multi-platform applications. [2] A solution to store the state of a browser, and restore it for a customer.

This solution could be used to enable all solutions independent of developer change.

• Identity Forms Authentication Timeout. [3] This site identifies the problem, and some solutions which include modifying the existing web application.

This solution could be used to enable the disclosed solution. It does not solve the problem of browser crash or time out, takes a snapshot of the current window/workflow, and attempts to restore it in a separate or unique browser.

The disclosed invention is a method to detect when a hypertext markup language (HTML) form or medium for data entry is in use. It listens to the hypertext transfer protocol (HTTP) actions, detects the HTTP response code for the actions, and overlays the snapshot of the page, or pages, until the completion of the workflow or FORM. The system also provides an easy view of previous pages or elements in the FORM.

Following is an outline of a typical embodiment of the invention from the end-user's perspective:
1. User logs into web e-mail application
2. System detects FORM in use
3. System adds navigator for FORM at bottom (Figure)

Figure: Sample Browser Window

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(This page contains 00 pictures or other non-text object)

Note: The Center element (4) may represent the current state in the form.

1. User begins a message
2. User moves to new task
3. A period of time passes, the User returns from task, and clicks Send
4. Browser's state changes
5. User is prompted for authentication (an HTML error code)
6. System detects HTML code and presents the new HTML page in an Overlay
7. User logs in
8. User closes overlay and returns to the FORM page
9....