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Consumer Product Information and Notification Service

IP.com Disclosure Number: IPCOM000202178D
Publication Date: 2010-Dec-07
Document File: 5 page(s) / 49K

Publishing Venue

The IP.com Prior Art Database

Abstract

Disclosed is a system and method to track consumer purchases and associate them with a communication service which automatically issues both constant and periodic product information to the consumer.

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Consumer Product Information and Notification Service

After a consumer purchases a product, the consumer is left with no way of receiving subsequent notifications of potential problems with the product. These problems could include food expiration, recall or warranty problems, keeping track of receipts and product manuals, etc. Each year, there are more than 2,500 recalls in the US. [1] Consumers are responsible for keeping abreast of product information. Without the proper resources or information, a potentially harmful situation could arise without the customer knowing about it.

The disclosed solution integrates customer identification programs from different retailers into a single automated tracking application. The application tracks individual customer purchases and automatically notifies a consumer when a problem arises with a product. The application also provides pro-active information related to the items the consumers are purchasing, such as product manuals, related products, consumer reviews, loyalty programs, discounts, etc. The invention consists of a cloud-based system used to store consumer purchase records, customer identification cards used to track customer identity, and a point-of-sale system at retailers that pairs purchase records with consumer identities.

Prior art presents similar solutions and related products, but this solution provides a novel approach and focus. Existing solutions and the differences in the disclosed solution follow:

• Food Expiration Timer: programmable timer to track food expiration date. [2] The timer lacks the ability to automatically track products purchased by consumers, and depends upon the consumer to manually program products into the timer. The timer also lacks the ability to send notifications, and instead depends upon users checking the timer to find out when a product is about to expire.

• System and method of managing expired products: technology for electronic product labels that track expiration dates, but are intended mainly to inform customers and retail employees when a product has already expired. [3] Patent does not include a timer aspect that would notify consumers before a product expires.

• Home Inventory System: system provides user with notifications about expiring food through the user's home computer, but requires the user to scan the product barcode into the system in order to enter an item into the system. [4] The system lacks the ability to track product purchases automatically.

• Systems and methods for scanning information form storage area contents. System provides users with notifications before a food product expires, but requires products to be scanned in order to keep track of product expiration. [5]

• Website that helps users integrate frequent traveler's programs. [6] Not used for retail applications, and lacks the ability to send notifications to consumers.
• Applications that allow users to track purchases made using the users credit...