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Web configuration to resolve broken links

IP.com Disclosure Number: IPCOM000202943D
Publication Date: 2011-Jan-11
Document File: 2 page(s) / 29K

Publishing Venue

The IP.com Prior Art Database

Abstract

A method and system for automatic notification whenever a user encounters a broken link on a Web site is disclosed.

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This is the abbreviated version, containing approximately 60% of the total text.

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Web configuration to resolve broken links

Disclosed is an method and system for automatic notification whenever a user encounters a broken link on a Web site.

Internet users encounter broken links frequently. Broken links are inconvenient and frustrating for users. Each user accessing the site may run into the same problem. When broken links occurs frequently in a particular site user satisfaction is decreased and there may be lost business opportunities. Typically, this is remedied by redirecting the user to another page where the site require users to fill out information including name, email address, etc Then the information is typically sent in the form of an email. This is a manual and time-consuming method. As a result, users typically by-pass this process and proceed on to other pages.

Instead of requiring user interaction, the administrator of the site is automatically notified whenever a user encounters a broken link. This notification may take the form of an email. Utilizing this approach, the site administrator is notified when the broken link is detected and the administrator can rectify the problem. Quickly fixing the problem reduces the chances of others running into the same problem. Minimizing the number of people running into broken links is expected to have a positive impact on customer satisfaction and generate business opportunities that were not available due to an incorrect link.

This solution can be implemented utilizing JavascriptTM.

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