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Method and system to automatically set defect assessment dates in defect tracking collaboration tools based on defect qualitative attributes

IP.com Disclosure Number: IPCOM000203776D
Publication Date: 2011-Feb-01
Document File: 4 page(s) / 69K

Publishing Venue

The IP.com Prior Art Database

Abstract

This article provides a customized algorithm which can help in providing an automatic final assessment date (for defect in open state), within which a defect target date has to be set, taking into account some of the main attributes which are characterizing the defect itself (i.e. test phase, priority and Orthogonal Defect Classification Activity field). In this way, the possibility that the life cycle of some critical defects might diverge is minimized.

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Method and system to automatically set defect assessment dates in defect tracking collaboration tools based on defect qualitative attributes

One of the most important trend in software engineering today consists in providing software product with higher quality in a quickest release time. In this context, one of the most critical aspect which the development teams typically has to face is the capability to find, understand and resolve defects found during product's development cycle in the lower time frame possible. One of the critical problems that could happen specifically during the more complex test phases (such as System Verification Test, Integrated Verification Test, Performance and Scalability Test) is that the turnaround time needed by development team to evaluate high priority defects might be generally too long if compared with typical test execution schedule planned for these test phases. The main side-effect of this issue is a shift-right effect on the execution for those more complex tests, which are typically crucial for products' Quality Goals satisfaction. Further side effects are respectively increasing risk in verifying and satisfying products' Quality Goals and compressing test execution schedule, moving critical test too close to products' delivery dates.

These considerations can be also outlined in process analyzing methodologies. For example using the Value Stream Mapping Methodology (VSM) the too long waiting time related to the assessment date setting can be identified as one of the main issues in the defect assignment process that affects the overall process efficiency.

Typically during software product development cycle, the entire defects life cycle is managed leveraging commercial collaboration tool, which uses defect common attributes such as severity, priority, test phase other to classify the different issues. The attribute mostly common used to set a due date for having a fix available is the field target_date, but until now the date within which this target_data has to be provided has not been considered as a function of the main defect attributes, but it has been managed without any specific rules or correlation.

The main goal is to provide a customized algorithm which helps in providing an automatic final assessment date, within which a defect target date has to be set, taking into account some of the main attributes which characterizes the defect itself (i.e. test phase, priority,severity) plus some other additional attributes, such as Orthogonal Defect Classification Activity field, which helps in understanding the real nature of the defect and how much the defect is complex, in terms of problem determination, resolution and validation time.

In this context, final assessment date can be defined as the date within which:
the right component to which the defect belongs to is identified
a valid defect owner is identified
more info needed for further problem determination are asked by development an...