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Method and System for Establishing an Instant Messaging (IM) Communication Session Among Users Based on an Organizational Hierarchical Chart

IP.com Disclosure Number: IPCOM000206721D
Publication Date: 2011-May-04
Document File: 1 page(s) / 19K

Publishing Venue

The IP.com Prior Art Database

Abstract

A method and system is disclosed for establishing an Instant Messaging (IM) communication session between two users based on an organizational hierarchical chart irrespective of their status message on the IM client.

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Method and System for Establishing an Instant Messaging (IM) Communication Session Among Users Based on an Organizational Hierarchical Chart

Users usually communicate over an Instant Messaging (IM) client when they need to quickly discuss something. However, when a user change its IM client mode to a restrictive mode such as "Do Not Disturb (DND)", it becomes impossible for other users to connect with the user over IM in case of an emergency. For example, in case a user who is deputed for field work puts his/her IM client on "DND" mode, then his/her manager will not be able to connect with the user over the IM client. There is therefore a need to allow managers to contact their employees even when IM client mode is in "DND" mode.

Disclosed is a method and system for establishing an Instant Messaging (IM) communication session between two users based on an organizational hierarchical chart irrespective of their status message on the IM client.

In an exemplary implementation of the method and system disclosed herein, an allow list is dynamically configured for each user based on an organizational hierarchical chart. For example, other employees who are placed higher-up on the organizational hierarchical chart with respect to an employee are dynamically placed in an allow list of the employee. Accordingly, managers of the employee are put in the allow list of the employee.

In another exemplary implementation of the method and system disclosed herein, an allow list...