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System and Method to Manage Data Protection Application Using Mobile Device

IP.com Disclosure Number: IPCOM000207294D
Publication Date: 2011-May-24
Document File: 4 page(s) / 67K

Publishing Venue

The IP.com Prior Art Database

Abstract

This publication discloses a system and a method to run critical operations on Data Protection applications using the Short Message Service (SMS) of a mobile device.

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System and Method to Manage Data Protection Application Using Mobile Device

Prashant Lambat

Mukesh Kumar Sharma

Symantec Corporation

Abstract

This publication discloses a system and a method to run critical operations on Data Protection applications using the Short Message Service (SMS) of a mobile device.

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Symantec Corporation

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Mountain View, CA 94043

United States

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System and Method to Manage Data Protection Application Using Mobile Device

Problem Statement

Mobile devices have become an integral part of everyday life, and have simplified many tasks.  For example, certain phones and applications allow a user to book a train ticket from the mobile device. The basic idea behind all such initiatives is that almost everyone has a mobile device and everyone knows how to use it. Mobile devices can also potentially be used for backup management. Data protection products exist (e.g.,  Backup Exec) that send the Short Message Service (SMS) notifications to mobile devices about job status. However, users can’t take any action based on the SMS notification, other than to connect to the server from a laptop.

Generally in any organization, backups are taken during night time or late hours, such that it doesn’t hamper their productivity in business hours. Accordingly, we can’t expect backup administrators to be available 24X7 and monitor the backup jobs. Traditionally, backups ran at night, and if there are any problems, backup administrators would discover them the following day upon returning to the office. As the inter...