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Method for Intercepting and Reliably Delivering Emergency Messages

IP.com Disclosure Number: IPCOM000211148D
Publication Date: 2011-Sep-22
Document File: 2 page(s) / 58K

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Method for Intercepting and Reliably Delivering Emergency Messages

Currently emergency messages sent via short message service (SMS), emails, twitter feeds, or other electronic text based forms of communication are not appropriately sent to the corresponding emergency service professionals. Sending an emergency message may be preferred to calling an emergency operator in many circumstances, for example in the case of a hearing impaired person requiring assistance, or in the event that you are in a loud arena. Many other examples of when this function would be useful without deviating from the essence of the problem.

To solve this problem, text-to-voice software may be placed on a mobile phone or other electronic device capable of making phone calls. This software will also be responsible for detecting outbound messages to emergency services in any written format, such as SMS, email, twitter, or other electronic text based forms of communication as detailed previously. The software will synthesize the written message into a voice based message. The appropriate emergency operator is then called, as determined by the location of the user and the nature of the emergency from the context of the message. The voice message is then transmitted to the emergency operator. An optional addition to this voice message is a message indicating that this call is a result of this feature.

The software may allow the user to interfere and take control of the conversation at any point of this op...