Browse Prior Art Database

Inversion of Information Collection Method in Web Application

IP.com Disclosure Number: IPCOM000215289D
Publication Date: 2012-Feb-24
Document File: 4 page(s) / 167K

Publishing Venue

The IP.com Prior Art Database

Abstract

Disclosed is a system describes an inversion of information collection method for engineer teams to collect expected information actively. With this method, both users and engineers can save lots of communication cost and can resolve the issue and problem quicky and timely.

This text was extracted from a PDF file.
This is the abbreviated version, containing approximately 52% of the total text.

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Inversion of Information Collection Method in Web Application

When in web application, users often report an issue or problem with attaching screen shots in defect. The screen shots contain the visible information that testers would like to communicate with developers, this way is called "straight forward" information collection method, that means developers can only see the specific information provided by testers. Actually, there are several drawbacks of such approach:


1) Mostly the explicit information are not quite sufficient for developers to investigate problems.


2) Developers have to communicate with testers for more information, this would bring extra effort, especially for distributed teams more communication cost needed.


3) Developers can not obtain the expected information timely.


4) Testers may not provide the exact information the development team expects.


5) The information cared by developers may be meaningless for testers (like URL of the web page), or difficult to retrieve by testers (like the application node name of the cluster, which is important for log retrieval) etc, but these kinds of information is very helpful for the problem investigation.


6) Some times, testers may feel overburdened as they do not care about these information at all.

When taking a look at the drawbacks listed above, both development team and testing team would feel frustrated. That's why the new information collection method is required - it can make their work life easier.

This invention describes a method to automatically collect implicit information when senders provide the explicit information as usual. With this method, whatever implicit information the receivers want can be collected easily without senders' awareness. That is so called 'inversion' comparing the current 'straight forward' information collection method. Developers can get the implicit information accurately and timely, at the same time liberate testers from onerous information collecting workload and reduce the further communication cost.

Advantages:


1) Information senders (testers) don't feel anything different, the method is totally transparent for them.


2) Information receivers (developers) can timely and quickly obtain the accurate information in one off communication.


3) Information receivers can obtain the useful implicit information actively.

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4) Information receivers' investigative work lives get easier.


5) This method can extremely decrease the redundant communications between developer and tester.

Components

There are three main components in this invention: Information Collector, Information User as well as Definition Server. ( Refer to the diagram below to get the detailed description.)


Information User(IU)

The main end users of this method are the receivers (e.g. developers), who would like to obtain the useful information they expect.

Information User(IU) component is used for th...