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First Communication Method Recommendation Based on Personal Preference and Social Relationship

IP.com Disclosure Number: IPCOM000221954D
Publication Date: 2012-Sep-17
Document File: 2 page(s) / 22K

Publishing Venue

The IP.com Prior Art Database

Abstract

Disclosed is a method for assigning trust or reliance on the integrity, strength, ability, and surety in a user’s communication network and defining ways to integrate the surety into each communication option, in particular, in the cases where communication is initiated for the first time between two individuals who were not known to each other before.

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First Communication Method Recommendation Based on Personal Preference and Social Relationship

The growth of communication options available to users and the properties those options have create great potential for producing intelligent software that integrates a user's communication habits and preferences.

This disclosure defines a method for assigning trust or reliance on the integrity, strength, ability, and surety in a user's communication network and defining ways to integrate the surety into each communication option (e.g., instant messaging (IM), email, social network, etc.).

The technique searches for patterns of first responses to communications initiated by phone numbers, email addresses, or IM addresses that are not located in the address book of a given individual and have previously not been sent any communications by that individual. In addition, the technique also looks at the time of day, the context (personal or business), and the forum or social network from where the first communication was received. Wherever possible, the technique also analyzes the language of the communication to infer a cultural context. The method also looks for potential references provided by other known contacts prior to the first communication. From such an analysis, the method provides a recommendation for a channel to use for unknown individuals to contact an unknown person given a particular time of day or certain business or social context for the communication.

The method involves the following steps:


In these steps, individual A refers to the person of interest who is the recipient of the first communication. Individual B refers to the initiator of the first communication.

1. Analyze communications (e.g., emails, IMs or phone calls) responded to by individual A from senders or callers who were not known before but became known immediately afterward

A. To determine whether a sender or caller is not known, the address book of A and past responses provided by A are checked

B. No address book entry and no responses indicates that the sender or caller is likely hitherto not known

C. The larger the number of responses, the more the connections in social networks, and the address book entries exist, then the better the caller is known (i.e., trusted/relied on for integrity/surety)

2. For all such responses, determine how well the caller is connected to individua...