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Method to customize chat alerts based on defined user preferences

IP.com Disclosure Number: IPCOM000235576D
Publication Date: 2014-Mar-10
Document File: 2 page(s) / 32K

Publishing Venue

The IP.com Prior Art Database

Abstract

Disclosed are a system and method to allow a user to set up different alert mechanisms for different chat sessions. This includes a way to identify priority contacts, priority chats, and alerts for multi-person chats vs. one-on-one chats.

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Method to customize chat alerts based on defined user preferences

Often when a person is involved in several chats (including one-on-one chats as well as multi-person chats), there is not a way to provide a notification to distinguish

which type of incoming message is being received. This can lead to unnecessarily checking each alert on a multi-person chat when the intended message may not be applicable or directed to the individual. In addition, continually receiving notifications in a group chat can become disruptive to a user.

This is often an issue for technical work environments in which several multi-person chats can be in process (e.g., in an account critical situation or high severity issue). In these cases, there are situations where an individual may want to monitor the multi-person chat but does not necessarily require the same alert on incoming messages as would be required for a one-on-one chat.

A method is needed to change the alerts within an instant messaging (IM) program to differentiate the alert from a one-on-one message vs. a message from a large multi-person chat.

Disclosed are a system and method to allow a user to set up different alert mechanisms for different chat sessions. This includes a way to identify priority contacts, priority chats, and alerts for multi-person chats vs. one-on-one chats. This system avoids unnecessary interruptions for large multi-person chats that may not require immediate attention or response. It also allows a user to immediately identify the incoming message as from someone requesting a one-on-one chat response

The user has the ability to set chat preferences per chat window , per chat partner, and/or per chat type. This allows the user to customize the alerts received based on a series of preferences defined by the user.

To implement the method to customize chat alerts based on defined user preferences:


1. User logs into an instant messaging application

2. User joins a multi-person chat with numerous messages continually being posted into the common chat by various messaging partners

3. User also has several one-on-one chats active with various messaging partners

4. User selects a preference to only be actively notified via a chosen mechanism (e.g., blinking window, audible alert, etc.) when a one-on-one message is incoming. This setting could apply to either a one-on-one message in an new chat or a one-on-one message in an existing chat.

5. System only sends an active notification of an incoming message from an...