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Intelligent prediction of employees' stress levels based on schedule and workload

IP.com Disclosure Number: IPCOM000235589D
Publication Date: 2014-Mar-10
Document File: 2 page(s) / 21K

Publishing Venue

The IP.com Prior Art Database

Abstract

Disclosed are a system and method to use software agents in combination with smart portable devices to detect or predict levels of stress on an individual. The solution is scalable, to provide reliable indicators regarding the stress levels of an entire workforce.

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Intelligent prediction of employees' stress levels based on schedule and workload

As corporations become increasingly globalized and working professionals become more inundated with a myriad of tasks, from the critical to the mundane, many employers are looking for ways to manage and lessen the stresses felt by the workforce. Lower stress levels in the workplace can potentially increase both personal wellbeing and work productivity. No reliable predictors of employees' stress levels are available to employers. All known methods depend largely on manual input, mostly involving employee surveys.

A reliable, dynamic, and pervasive system and method are needed to predict employees' stress levels and recommend actions or activities to mitigate such.

Disclosed are a system and method to use software agents in combination with smart portable devices to detect or predict levels of stress on an individual. The solution is scalable, to provide reliable indicators regarding the stress levels of an entire workforce.

The system and method rely on data gathered from an employee's calendar, workflow software, planned customer engagements, etc. The system determines at the employee's expected stress level at the end of the reviewed day. Optionally, the system initiates preventive actions such as dynamically rescheduling certain meetings or activities or playing soothing music in the employee's office, for example.

In a preferred embodiment, the invention works as follows:

1. An intelligent device (e.g., smart phone) is equipped with access to an individual's work and personal calendar

A. A personal scheduler or information management software gleans information about scheduled meetings

B. A...