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Method and System for Analysing and Improving Performance of Operators

IP.com Disclosure Number: IPCOM000235778D
Publication Date: 2014-Mar-25
Document File: 2 page(s) / 42K

Publishing Venue

The IP.com Prior Art Database

Abstract

A method and system is disclosed for analysing and improving performance of operators. The method and system provides a measurement tool that analyses performance of one or more operators and aids in evaluation and improvement of performance of the one or more operators.

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Method and System for Analysing and Improving Performance of Operators

Disclosed is a method and system for analysing and improving performance of operators. The method and system provides a measurement tool that analyses performance of one or more operators and aids in evaluation and improvement of the performance of the one or more operators. Additionally, the measurement tool also facilitates analysing success rate of Best Known Methods (BKMs) implemented in identifying performances of the one or more operators.

In accordance with the method and system, the measurement tool utilizes a data mining server that tracks and analyses performances of the one or more operators for a long period of time. The measurement tool provides scores to the one or more operators after analysing the corresponding performances. Each score provided, is combination of parameters analysed by the measurement tool such as but not limited to, success criteria followed by the one or more operators, and creativity used by the one or more operators. The scores provided by mining the performance data of the one or more operators defines the success rate of Best Known Methods (BKMs) implemented.

The method and system also allows the storage of BKMs and reports the reason for operator failures by identifying BKM shortfalls. However, for operators that use features outside BKMs, the method and system records performance data from the events that might trigger failure. Further, the method and system assesses the success rate of non-BKM operators and elements, and compares to the success rate of failure prone events with new method vs. BKMs. Thus, an update is recomm...