Dismiss
InnovationQ will be updated on Sunday, Oct. 22, from 10am ET - noon. You may experience brief service interruptions during that time.
Browse Prior Art Database

INTUITIVE REAL TIME PERFORMANCE GRADING METHOD

IP.com Disclosure Number: IPCOM000236520D
Publication Date: 2014-May-01
Document File: 5 page(s) / 283K

Publishing Venue

The IP.com Prior Art Database

Related People

Constantine Barzacanos: AUTHOR

Abstract

A solution is presented that provides for an intuitive grading mechanism that may be used in real-time collaboration sessions that are video and/or web based. As compared to traditional techniques in which meeting participants are asked to complete a survey at the end of the session, and at which point the audience may not remember key details of the meeting or even have time to score the meeting and/or the presenter, this solution provides a convenient way to score meeting presenters during a meeting.

This text was extracted from a PDF file.
This is the abbreviated version, containing approximately 48% of the total text.

Page 01 of 5

INTUITIVE REAL TIME PERFORMANCE GRADING METHOD

AUTHOR:

Constantine Barzacanos

CISCO SYSTEMS, INC.

ABSTRACT

    A solution is presented that provides for an intuitive grading mechanism that may be used in real-time collaboration sessions that are video and/or web based. As compared to traditional techniques in which meeting participants are asked to complete a survey at the end of the session, and at which point the audience may not remember key details of the meeting or even have time to score the meeting and/or the presenter, this solution provides a convenient way to score meeting presenters during a meeting.

DETAILED DESCRIPTION

    This solution is based on an intuitive real-time grading mechanism comprising rating one or more attributes against a baseline upon which the meeting itself or the session members are measured against. The proposed solution is designed to improve the Collaboration experience, a key focus for Cisco┬« Collaboration products as related to Quality of Experience (QoE), employee performance indicators, and corporate social graphing.

    A corporate performance grading tool, as presented herein, may be used in collaboration sessions (e.g., one-to-one or one-to-many meetings). The grading tool includes an intuitive user interface associated with each active speaker. Using the interface, each audience member can score, during the session, the presenter's performance according to pre-assigned attributes set by a user, a Performance Management System (PMS), or equivalent.

The description of this solution is broken down into 3 parts.

    Part 1 provides information regarding the performance attributes. Once a meeting member is actively speaking or presenting, the member's key performance attributes upon which the member is measured against are displayed underneath the active video display

Copyright 2014 Cisco Systems, Inc.
1


Page 02 of 5

of the collaboration endpoint. For example, attributes could be self-defined or defined through an organization's performance management systems (PMS) or any other system of record or method. Therefore, attributes may be unique for each individual or may be the same for a set of individuals (e.g., a workgroup). Attributes may also be displayed by the individual's preference options or through each organization's policy requirements.

    Part 2 provides information regarding the displaying of grading parameters. Grading parameters and how such grading parameters are displayed is a key focus of the solution. Accordingly, the display needs to be visually intuitive and simple in order to invite user interaction, without which the grading system would fail.

    Presenting attributes in a structured or in a 'web 3.0 word soup' format (as shown in Figure 1) requires the reviewing audience to seek out and select the right parameter, which is a task that requires focus, and consequently, is distracting from the actual presentation delivery. As an example, Figure 1 shows attribute presentation for real-time fe...