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A System and a Method for Creating Self Assist Systems

IP.com Disclosure Number: IPCOM000236957D
Publication Date: 2014-May-23
Document File: 4 page(s) / 101K

Publishing Venue

The IP.com Prior Art Database

Abstract

The features tries to attain the objective of generating an Intent Graph from a corpus of knowledge articles manuals or books. The Intent Graph can be shown to improve state-of-the-art information retrieval systems and help in dialogue generation for self-assist system. There is no work, to the best of our knowledge, that addresses the problem. A system and a method to create a self assist system by creating a domain intent graph, the method consisting of – A method to extract basic intents from a knowledge article – A method to discover relationship between pairs of basic intents – A method to create domain intent graph by linking pairs of nodes in intent trees

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A System and a Method for Creating Self Assist Systems
The features tries to attain the objective of generating an Intent Graph from a corpus of knowledge articles manuals or books. The Intent Graph can be shown to improve state-of-the-art information retrieval systems and help in dialogue generation for self-assist system. There is no work, to the best of our knowledge, that addresses the problem.

A system and a method to create a self assist system by creating a domain intent graph, the method consisting of

- A method to extract basic intents from a knowledge article


- A method to discover relationship between pairs of basic intents


- A method to create domain intent graph by linking pairs of nodes in intent trees

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