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A Method for Providing To a Sender of Email Information Associated With an Error Code Generated Due To Delivery Failure of the Email

IP.com Disclosure Number: IPCOM000237377D
Publication Date: 2014-Jun-16
Document File: 3 page(s) / 426K

Publishing Venue

The IP.com Prior Art Database

Related People

Palanisamy K K: INVENTOR

Abstract

A method for providing to a sender of an email, information associated with an error code of one or more error codes comprised in an error message generated as a consequence of a failure in delivery of the email. In prior art subsequent to failure of delivery of the email, the sender may be presented with an error message comprising of error codes that the sender may be unable to understand. The method is advantageous as it automatically identifies the error codes and presents a gist of the error codes and reasons that may have led to the error. Further, a resend button may be provided in the user interface for resending the email with the text contained originally in the body of the email.

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A Method for Providing To a Sender of Email Information Associated With an Error Code Generated Due To Delivery Failure of the Email

Abstract

A method for providing to a sender of an email, information associated with an error code of one or more error codes comprised in an error message generated as a consequence of a failure in delivery of the email.  In prior art subsequent to failure of delivery of the email, the sender may be presented with an error message comprising of error codes that the sender may be unable to understand.  The method is advantageous as it automatically identifies the error codes and presents a gist of the error codes and reasons that may have led to the error.  Further, a resend button may be provided in the user interface for resending the email with the text contained originally in the body of the email.

Description

Disclosed is a method for providing to a sender of an email message, information associated with an error code of one or more error codes comprised in an error message generated as a consequence of a failure in delivery of the email message.  Additionally an option may be provided to the sender to resend the email message to a recipient of the email message with text contained originally in a body of the email message.  The information may be, but is not limited to, one or more of a gist of the error code, one or more reasons that may have led to the generation of the error code, a link to a help window and suggestions for rectifying an error corresponding to the error code.  The error message, may be, but is not limited to, a Simple Mail Transfer Protocol (SMTP) error message.  The option may be, but is not limited to, a resend button.

In an embodiment, the error message may be parsed to identify the one or more error codes.  Further the one or more error message codes may be deciphered to present information associated with the error code to the sender.  An exemplary scenario wherein the error code may be due to a typographical error in the email address associated with the recipient...