Browse Prior Art Database

Method to Automatically Unmute a Conference Call Line

IP.com Disclosure Number: IPCOM000237794D
Publication Date: 2014-Jul-11
Document File: 1 page(s) / 19K

Publishing Venue

The IP.com Prior Art Database

Abstract

Disclosed is a system that monitors a conference call and automatically unmutes a desired participant's line when it identifies that person based on associated information obtained during the participant’s introduction and stored in the system.

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Method to Automatically Unmute a Conference Call Line

Often in a large audience conference call, the problem arises in which a participant begins to speak, but forgets that the line is muted. This reduces the efficiency of the meeting.

The solution is a system that monitors the call and automatically unmutes a desired participant's line.

Upon joining a call, a participant provides identifying information that is used to help alleviate the issue mentioned above. The solution embodies two methods. Each method requires a computer system to monitor the call in real time in order to take the action to automatically unmute the desired participant's line.

Method 1: Using a recording of each participant's introduction, the monitoring system stores the line information associated with each participant. When the system recognizes a participant's name, it automatically unmutes that participant's line. For example, if someone asks a question of User A, the system recognizes the name and can unmute the line in anticipation of User A answering the question.

Method 2: Using the same recording of each participant's introduction, the monitoring system can extract a frequency domain signature of each participant. This method uses that signature to unmute that participant's line only when it recognizes that caller's voice. In addition to the frequency signature, an amplitude threshold can be added to cover the case of background conversation.

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