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Improving Work Or Service Planning

IP.com Disclosure Number: IPCOM000238628D
Publication Date: 2014-Sep-09
Document File: 2 page(s) / 66K

Publishing Venue

The IP.com Prior Art Database

Abstract

A method and system is disclosed for improving work or service planning continuously using a compliance factor to achieve an organization’s work delivery goal. The method and system analyzes work execution trends in measured time intervals to provide an insight of how and why execution of work differs from a planned allocation of work.

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Improving Work Or Service Planning

Disclosed is a method and system for improving work or service planning continuously using a compliance factor to achieve an organization's work delivery goal. The method and system analyzes work execution trends in measured time intervals to provide an insight of how and why execution of work differs from a planned allocation of work.

In accordance with the method and system, a continuous planning improvement

workflow with specific process and information related to work activities is illustrated in the Figure.

Figure

As illustrated in the Figure, a schedule of work activities is created along with a list of resources that are allocated for the work activities. A compliance period is identified to monitor the work activities. The compliance period may be a week, a month or any user-defined period of time. The compliance period may be in accordance with an objective of an organization. Here, planned work includes activities that are required to be executed according to a specific schedule and are listed in a list along with the compliance period. Unplanned work is a set of work activities that was not present in the list of planned work and includes work that was introduced later during execution of the plan. Such work activities may be termed as break-in work activities. As a result, some of the planned work is moved out of the original plan period and executed later. Such work activities may be termed as break-out activities. These break-out activities are usually executed in a different period of time other than the planned work time.

The executed work activities may be reported to track the actual work completed. Based on the executed work activities, additional information related to the number of

work activities completed in the compliance period may be provided. Also, number of hours utilized to complete the work activities during the compliance period may be

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calculated and displayed. The method and system provides two primary analytics based on the information obtained from the compliance period. An analysis of compliance factor for planned work hours and actual work hours may be obtained.

Additionally, an analysis of work order compliance factor for number of planned work activities and number of actual (completed or closed) work...