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DYNAMIC SEMI-AUTOMATED PROFILE SKILLS UPDATE BASED ON SOCIAL ACTIVITY AND CONTENT

IP.com Disclosure Number: IPCOM000238948D
Publication Date: 2014-Sep-26
Document File: 4 page(s) / 101K

Publishing Venue

The IP.com Prior Art Database

Abstract

A semi-automated system is provided to suggest relevant skills and interests to a profile, directory or social based skills system. A user interface (UI) is also provided to suggest skills to the user.

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DYNAMIC SEMI-AUTOMATED PROFILE SKILLS UPDATE BASED ON SOCIAL ACTIVITY AND CONTENT

AUTHORS:

Keith Griffin

Raghurama Bhat

CISCO SYSTEMS, INC.

ABSTRACT

    A semi-automated system is provided to suggest relevant skills and interests to a profile, directory or social based skills system. A user interface (UI) is also provided to suggest skills to the user.

DETAILED DESCRIPTION

    Skill tags in enterprise directory and social user profiles help users connect with others, and to identify other users to consult with for a particular topic or project. However, currently skill tags are too static and suffer from apathy of users, i.e., users either do not fill out their skills or regularly update their skills. The goal is to have a system that can reduce user apathy and reflect accurate skills and interests for the user.

    The scheme presented herein suggests semantic skill tags to the user by interpreting their activity and content which can then be presented back to the user to accept or reject. The presentation of the skills derived by the system to the user could look something like shown in FIG. 1 below with the ability to add/modify or remove the tags.

Copyright 2014 Cisco Systems, Inc.

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FIG. 1

    This skills suggestion could be an extension to a user interface (UI) in an existing social networking tool, which would then result in skills being added to the user's profile. See the example shown in FIG. 2 below, in which communities and posts to users are suggested based on their skills and interests. The UI extends this with a "Skills" section and adds actionable skills to the Suggestions area of the UI, which actions a user can choose in order to accept/reject/modify a skill.

FIG. 2

Copyright 2014 Cisco Systems, Inc.

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    Following the flow chart shown below in FIG. 3. the system suggests meaningful skill tags based on interpreting/monitoring skills and content from natural language processing the activities of the user. Activities that are monitored include Instant Messages, Online Meetings, Voice Calls, Email, Social Network a...