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End-to-end passenger travel assistance from airport to airport with wearable device

IP.com Disclosure Number: IPCOM000239235D
Publication Date: 2014-Oct-23
Document File: 5 page(s) / 66K

Publishing Venue

The IP.com Prior Art Database

Abstract

Disclosed is a wireless wearable device, such as a bracelet, that provides travelers/passengers with airport navigation, travel process, and schedule assistance. A backend system uses scanners in conjunction with wifi, Radio Frequency (RF) or Bluetooth readers to gather and transmit information to the user to ensure safe and successful travel.

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End-to-end passenger travel assistance from airport to airport with wearable device

A method is needed to assist travelers of different ages, experience levels, and capabilities with navigating not only the physical aspects of airports, but also the schedules and processes involved in traveling. This is especially important in instances of international travel, in which a person can experience linguistic and cultural obstacles in a new environment.

The proposed solution provides airport navigation assistance for passengers (e.g., children, elderly, etc.) from the departure airport to the destination airport. The novel contribution is a wireless wearable device, such as a bracelet, that is worn by travelers/passengers that need airport navigation assistance. The airline provides the device to the passenger upon check-in at the airport. The system with the device receives and displays messages (or emits audio messages), including directional clues, in the user's language. In addition, the solution provides wait time information and information about activities for the user, including warnings against those that might jeopardize the user's schedule and cause the user to miss a flight.

Alerts are sent to help users stay on track with the flight schedule (e.g., provides a trigger to alert the user when in danger of missing a flight based on time, distance to the gate, user activity, etc.) and provide detailed directions back to the gate. The system also provides notification to the wearable device when the user is in the

wrong location, according a specific time window (e.g., user should be within a 500-foot radius of the departure gate within five minutes prior to departure time). The system and wearable device provide travelers with end-to-end navigation assistance from airport check-in at the departure city to the arrival gate at the destination city.

Several components are needed to implement the wearable device for travel assistance.

Wearable devices. These devices can be a bracelet, smart watch, smart belt, etc. and are owned by the airline. These devices can receive wifi, Radio Frequency (RF) or Bluetooth signals and transmit messages between the device and the nearby reader. In a simple embodiment, these devices can provide directional clues to the user. In an enhanced embodiment, these devices can display text and provide audio in different languages or apply haptic motion.

Radio Frequency (RF) or Bluetooth readers. The airline installs these wireless readers at airport gates and throughout the airport. The sensors are programmable by the backend system to perform periodic scans on neighboring wireless wearable devices that belong to the airline. In the event that the readers scan the existence of other airlines' wearable devices, then the readers can communicate with the backend system to let it know that some passengers from other airlines are at the

wrong gate.

Activities recommendation. This module shows the wait time unt...