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Familiarity Based Expectation and Attention Management

IP.com Disclosure Number: IPCOM000239249D
Publication Date: 2014-Oct-23
Document File: 3 page(s) / 61K

Publishing Venue

The IP.com Prior Art Database

Abstract

Disclosed are a system and method to aid a person who is creating a message response or meeting by identifying the level of familiarity the user has with the subject matter and ensuring that all relevant information is available and discoverable. The system focuses on messaging applications as information sources.

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Familiarity Based Expectation and Attention Management

Email clients and online social networks are the universal mechanism to connect people in logical and organized ways that enable sharing and processing of information between the users. The most common mechanisms of sharing and processing information are the inbox, wall, activity stream, timeline, or profile. These mechanisms enable a user to rapidly share information with others and gather information from others in the networks.

With the rise of the mobile devices and the prevalence of messaging applications, the number of messages generated throughout the day has accelerated. Each day, a user creates, reads, and responds to countless messages, resulting in a congested inbox and an overwhelmed user.

As users prepare for meetings and responses using latent knowledge and the

details contained within the message store, the emails/messages enable a person to be informed and prepared for a meeting/response. There is a high cost in establishing a reference and lookup in order to best prepare for a meeting. The problem is further highlighted when multiple persons need to prepare for the same topic, and require varying amounts of preparation time in order to effectively discourse on the meeting/response/conversation.

There is a clear need to increase the quality of message responses or meetings.

The novel contribution is a system and method to aid a person who is creating a response or meeting by identifying the level of familiarity a user has with the subject matter and ensuring that all relevant information is available and discoverable. The system performs the following:

1. Extracts the content/subject and addressees (e.g., to, cc, bcc, @ mentions) 2. Queries the familiarity of the content/subject for the addressees 3. Combines the familiarities (i.e. expectations) of the group 4. Takes action on the combined familiarities/the state of preparedness of the addressees for a meeting/response. Actions include:

A. Adding a buffer to an existing agenda/meeting to allow participants time to establish familiarity

B. Scheduling time for each participant give an overview of the topic


C. Automatically scheduling time with each of the individuals to allow

  preparation time
D. Rescheduling
E. Modifying the agenda to have a level set
F. Presenting a warning to the attendees and participants

The system is used with, is not limited to, the following collaboration and social systems:

• Email • Social networking
• Asynchronous networks

• Synchronous networks
• Instant Messaging

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• Wiki Other product/task systems

To implement the system for familiarity based expectation and attention management:

1. The system detects an action that indicates new members are added a group communication

A. To a conversation: monitoring the compliance Application

  Programming Interfaces (APIs) for the addition of new members to a conversation
B. To a Calendar: Save as Draft, Save and Send, Add Atten...