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A Method and System for Automatically Redacting User Selected Data for Creating Non-confidential Log and Trace Files

IP.com Disclosure Number: IPCOM000239332D
Publication Date: 2014-Oct-30
Document File: 3 page(s) / 55K

Publishing Venue

The IP.com Prior Art Database

Abstract

A method and system is disclosed for automatically redacting user selected data for creating non-confidential log and trace files.

This text was extracted from a PDF file.
This is the abbreviated version, containing approximately 51% of the total text.

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A Method and System for Automatically Redacting User Selected Data for Creating Non-confidential Log and Trace Files

Disclosed is a method and system for automatically redacting user selected data for creating non-confidential log and trace files.

The method and system provides an automated way of removing data from dark customer accounts. The method and system involves a user interface that allows selection of exact contents to redact within a set of internal product logs prior to creating a bundled log package. The redaction then occurs based on items indicated by a customer. Once all items have been redacted from the logs and trace files, the log bundle is packaged together. The final log bundle is entirely devoid of confidential information. The main advantage of the method and system is in obtaining products and ancillary support products by redacting the items, wherein such products provide assistance in debugging dark accounts.

The figure illustrates a flowchart for executing the method steps.

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Figure

As shown in the flowchart, initially, the customer selects whether or not to automatically redact log/traces files. If the customer does not select to do so, then the bundle of log/trace files created for debug of an issue might include confidential information. If the files include confidential information, then the customer operates normally and withholds

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the logs due to confidentiality or sends the entire package offsite for development analysis.

The method and system is triggered when the customer selects to automatically redact information from future log/trace files. The user interface is then presented to the customer allowing the user to enter specifics of items to be redacted. In an exemplary scenario, a customer intends to completely blank out all hostnames SecretHost. In another...