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Utilizing Tiered Subsets Of Resource Hours For Scheduling Work In A Dynamic Work Management Environment

IP.com Disclosure Number: IPCOM000239474D
Publication Date: 2014-Nov-11
Document File: 3 page(s) / 261K

Publishing Venue

The IP.com Prior Art Database

Abstract

A method and system is disclosed for utilizing tiered subsets of resource hours for scheduling work in a dynamic work management environment.

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Utilizing Tiered Subsets Of Resource Hours For Scheduling Work In A Dynamic Work Management Environment

Disclosed is a method and system for utilizing tiered subsets of resource hours for scheduling work in a dynamic work management environment. The method and system provides a graphical representation of business logic where the business logic is shown as tiers of work in the form of movable blocks that include attributes such as, but not limited to, priority, status, skill type, work type, severity, SLA, shifts, etc. The graphical representation dynamically provides a detailed view of scheduled and re-scheduled work in the form of blocks.

According to embodiments of the present invention as illustrated in fig. 1, a work

planner schedules activities by moving number of hours related to tiers of work, from one block to another block such as, for example, from week #1 to week #2 and so on. The number of hours for each resource may be defined by the work planner for managing work efficiently. Further, the tiers of work can be of one or more types such as, for example tier 1 (an emergency work), tier 2 (a must finish work), tier 3 (general

work), tier 4 (backlog non urgent work), etc. The tiers that exist in the form of blocks can be, but need not be limited to, buckets, which indicate availability of number of hours for each resource. Capacity of each bucket may be defined by an aggregated availability of resource hours. The number of resource hours defined can be indicated in one or more ways such as a daily shift, a weekly shift, a monthly shift etc.

Figure 1

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In an example embodiment of the present invention as shown in fig. 2, a manager of preventative work in a large facility is planning upcoming electrical and carpenter work,
i.e., work by two different labor specialties (also know as "crafts"). The planner views the tiers in shift buckets and sees that the carpenter work has ove...