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System for Conditional Commenting Disclosure Number: IPCOM000239713D
Publication Date: 2014-Nov-26
Document File: 2 page(s) / 57K

Publishing Venue

The Prior Art Database


Orchestrating Conditional Commenting

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System for Conditional Commenting

Many individuals, teams, departments, and organizations wish to have the ability to state that a comment made online in response to a post is sent for special handling and processed according to the wishes of the user. Conditional commenting addresses the need for the user to utilize certain parameters set around posting comments online. Following are a few examples:

• A manager wants to comment on a web post, but the manager wants the team to express an opinion on the comment first. A system is needed that

defers the manager's proposed comment until the team responds.

• A corporate executive is having a problem with a computer system and asks

a computer maintenance company to attend to the problem. The executive

wants to write two different updates to the maintenance company's website, one positive and one negative, depending on the outcome of the matter. It

would be useful to have a system to accomplish that objective.

• A user responds to a comment on a blog, wiki, forum, or other such channel, but wants to ensure that the comment is valid and relevant. An option to post

the comment only under certain current or subsequent conditions is needed, allowing the user to be confident that the proposed posting will be valid.

The core contribution is a system for orchestrating conditional commenting. This system allows a user to orchestrate a conditional comment/post for, but not limited to, a thread/blog/online community.

For the implementation of this system, an added level of complexity is the number of potential responses and outcomes available with conditional commenting. This system leverages the use of analytics to simplify and reduce the condition settings and respective commenting for the system and the end user.

The following scenario illustrates the implementation of the conditional commenting system in a preferred embodiment.

1. User A sees a message 2. User A wants to respond 3. User A selects the proposed text and requests that it be handled for Conditional Commenting.

4. The system with the help of the user ascertains the conditions (the user can input this manually or the system derives it based on the original question and the proposed response)

5. The manager/system proceeds to request that feedback 6. The system ascertains the likely validity (above a certain threshold of certainty). Any other likely outcomes from the initial statement are

  ascertained using analytical/statistical methods (e.g., the system expects the development team to respond with the following comment which is different from the manager's original proposed comment based on histor...