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Method and System for Providing a Proactive Backup for Value-Added Information Technology (IT) Service Delivery Requirements

IP.com Disclosure Number: IPCOM000239803D
Publication Date: 2014-Dec-02
Document File: 4 page(s) / 111K

Publishing Venue

The IP.com Prior Art Database

Abstract

A method and system is disclosed for providing a proactive backup for value-added Information Technology (IT) service delivery requirements when there are idle resources on a backup server and storage back-end.

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Method and System for Providing a Proactive Backup for Value-Added Information Technology (IT) Service Delivery Requirements

In a typical backup environment, each client is configured with a backup agent to communicate with a backup protection server. A backup job can be executed automatically at a specified time or triggered by the backup protection server. A

user can specify a backup target (the contents, files, folders etc. to be saved) and a backup window (a time interval during

which a backup job is permitted) and the backup protection server is allowed to initiate the actual backup job at any time

within the backup time window. If the backup job is successful, the server will mark the job as complete and wait for the backup window. If the backup job fails, the backup server will retry until success or until the backup window expires. The backup server is usually connected to a storage back-end to store the actual backup data. Therefore, when a user has a

disk failure and needs to request a recovery, the backup server will retrieve the most recent successful backup data to the user and the lost files can be restored at this recovery point.

The backup policy is usually provided by the user with business requirements, such as, but not limited to, a backup

window, type (daily, weekly etc.). A conventional backup server will simply follow the user's requirements to perform the

backup service. Accordingly, the conventional backup server only performs the desired backup service according to the user specified recovery time objective (RTO) and recovery point objective (RPO) specified by the service level agreement (SLA). Therefore, there is a need for a backup service which provides better backup services than the user specified level if there are idle resources on the backup server and storage back-end.

Disclosed is a method and system for providing a proactive backup for value-added Information Technology (IT) service delivery requirements when there are one or more idle resources on the backup server and the storage back-end.

The method and system first performs a regular backup task following conventional methods. The method and system then continues to perform additional backup jobs after the user desired backup job is successful and complete (i.e., a desired RTO and RPO are met) if the one or more idle resources such as server CPU, memory and storage back-end are available. The method and system exploits the one or more idle resources to provide better backup services than the user specified SLA. The SLA specified by the user provides value-added business by performing functions such as applying a predefined pricing model (e.g., pay-per-recovery-point model), simply aiming to attract more users from competitors with marginal cost.

Consider a scenario where a user has subscribed to a basic cable service (say, ten channels) via Internet streaming. The service provider decides to offer premium channel (the one which is not inclu...